Tideway selects Advanced’s PaaS to support London’s £4.2bn ‘super sewer’

Published Thursday, November 5, 2015 5:30 PM by Gordon Wilson, Chief Executive Officer, Advanced

Managed service contract to support new Thames Tideway Tunnel in 2016

Tideway, the company responsible for delivering London's 'super sewer', has selected Advanced to deploy and manage its entire IT infrastructure following a competitive tendering process.

The Platform-as-a-Service (PaaS) will improve network security, efficiency and collaboration for Tideway staff. The £4.2bn, 25km Thames Tideway Tunnel, will help tackle the 39 million tonnes of untreated sewage that overflows into the Thames in a typical year.

Advanced will provide a portfolio of 24/7 mission critical managed services across all desktop applications and associated mobile and tablet devices. This will include a variety of core business systems, ranging from finance and HR, to business productivity solutions comprising SharePoint, Lync and Office 365.

The solutions will be hosted within a private cloud in the company's state-of-the-art tier III data centre supported by a robust service level agreement (SLA) and full back-up and disaster recovery services in the event of an emergency.

Robin Johns, Head of IS at Tideway, comments,

"As the largest infrastructure project ever undertaken by the UK water industry, it goes without saying that we need extremely secure and cost effective managed services. Advanced stood out as being a respected supplier who implicitly understood all of our requirements and could deliver best value.

"Having a flexible and reliable platform allows us to create a long term IT strategy leading up to and after the completion of the tunnel, in addition to increasing staff productivity.

A managed service desk will also offer technical assistance to ensure Tideway's IT services are continually meeting its business requirements throughout the duration of the project. The desktop support engineers will be based in the project offices, as well at Advanced's London-based office.

Neil Cross, Managing Director, Advanced (365) says, "We are delighted to have been entrusted to support Tideway to deliver one of London's biggest infrastructure projects which will bring major environmental, health and economic benefits to London.

"Winning this highly competitive contract highlights Advanced's continued growth and underlines our position as one of the UK's premier managed service and cloud providers."