Field Service Management

Our service management system, Siclops, is designed for companies using field, site-based or subcontracted labour.

IT Solutions

Siclops

We understand that growing organisations need new ways to boost efficiency and effectiveness in challenging and increasingly competitive markets. In the digital age, field service organisations are under increasing pressure to deliver first class service to customers without compromising on employee satisfaction.

Our field service software makes managing your organisation simple. From mobile data, call management and planned maintenance, to scheduling, contract management and intelligence dashboards our solution provides instant access to the information you need on your clients, jobs, equipment, and engineers.

Key Benefits

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Managing Calls Efficiently

Simplify your system by managing all calls, jobs, field workers, customers, contracts and suppliers from one system

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Mobile working

Accessible systems that are available any time, anywhere, offering true value to you and your customers

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Real-time visibility

Insight into your clients, jobs and engineers to enhance understanding of your organisation

Our field service software for growing organisations


Software for growing organisations

Our solution is packed full of cutting-edge features to enhance efficiency and improve customer service, backed by a reliable system to manage all your business requirements from one place.

Remote access 24/7

Our technology is built to give you access to the system which powers your organisation on multiple devices - wherever you are working from.

Fast and scalable 

In field service, efficiency is key for employees and customers. Powered by a system which can grow with you, Siclops is the field service solution of choice for organisations looking to improve their processes.

Specific to your organisation's needs

We work with a wide range of field service organisations to make our solution right for you whilst complying with various specific industry regulations such as NICEIC, SIA, NSI, HSE and F-Gas.

Our technology helps field service organisations to improve processes, boosting your employee and customer satisfaction


We deliver an end-to-end enterprise service management system designed for any field service organisation between 10 and 200+ engineers providing installation, service or maintenance using field, site-based or subcontracted labour. Our field service software is built for organisations looking to grow revenue.

Tailored to the unique needs of your industry, our technology ensures you meet all your needs from prospecting to invoicing in one solution. Using one reliable system gives you the opportunity to improve customer service with faster responses and reduced invoice times. Our software is secure, fast and scalable to ensure your service is second to none.
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We understand the importance of mobile working for field service professionals, so we created our field service solution to allow your staff to have remote access anywhere, anytime. This improves visibility within your business and allows you to better understand what is going on in real-time in order to become more successful and deliver the high level of customer service that is expected.

Our experience working with a wide range of businesses means we understand that you will have specific requirements which require flexible and scalable software. Siclops is built with the capabilities of your sector in mind, whether this is Refrigeration and Catering Equipment, Access Security and Fire, Air Conditioning, Heating and Ventilation and so much more. Our solution is scalable to your needs meaning we’re the right choice for you, now and in the future.

With our field service management offering, businesses are able to lift burdens in day to day processes which are holding them back, and leverage the opportunities of smarter working to drive profitable growth. 

 

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Siclops Product Information Sheet

Siclops makes managing your field service business simple. From mobile data, call management and planned maintenance, to scheduling, contract management and business intelligence dashboards.

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