Advanced Modern Workplace

Managed Voice

Stay connected with voice and video calling using Teams Phone on your computer, tablet, mobile device, or desk phone

OVERVIEW

Stay connected with a modern calling solution.

Make and receive voice and video calls directly in Teams. Stay in touch and get more done anywhere.

We understand and solve your key issues

We provide services which are designed to solve our customers' key challenges.

  • Multiple applications

    Using different solutions for chat, email, documents and phone is costly and difficult to manage and secure, as well as hindering the user experience. Microsoft Teams brings all of these together in a single application.

  • Hybrid working

    Employees nowadays require access to business tools no matter their location or device, which many legacy technologies do not enable, which decreases productivity. Microsoft Teams is a cloud-based platform, providing anywhere, any device access.

  • Tightened budgets

    Most IT leaders are constantly under pressure to deliver more for less, and adopting new platforms can be costly. Teams is included in your Office 365 subscription, enabling you to make the most of your existing investments.

Key capabilities

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1 hr

Saved per employee per week

 

185%

ROI on average

 

3

Months payback after go live

CAPABILITIES

Teams Calling Plans

Microsoft meets diverse needs with flexible and simple options to bring calling to Teams. There are now three options for enabling Teams Phone:

Managed Voice

FEATURES & BENEFITS

  • Where Microsoft is your operator

    A fast and simple way to setup calling without additional technical configurations. 

    Key features

    tickRapid provisioning: Procure and assign phone numbers to users in minutes, with no on-premises equipment

    tickNumber porting & enhanced 911: Use your existing phone numbers with Microsoft calling plans, and meet E911 and other legal obligations

    tickLocal, long distance & international calling: Reach the people important to your business, with a choice of calling plans

  • Simply and seamlessly integrate qualified operators

    A quick and easy way to get started with calling while maintaining existing service provider agreements and leveraging the customization and flexibility of Direct Routing.

    Key features

    tickBring your own telecom operator: Maintain your operator contracts and relationships, while providing users a modern calling experience in Teams.

    tickSetup in minutes and simplify provisioning and management: Establish the connection to your operator, provision users, and assign phone numbers from the Teams admin center.

    tickSave on infrastructure purchase and management: Manage call control in the cloud with Teams Phone, eliminating need to purchase and maintain equipment.

    tickFeel confident with enterprise-grade reliability and support: Operators provide technical support and service level agreements, and direct peering powered by Azure creates a 1:1 network connection to enhance resilience.

  • Use your existing infrastructure

    Highly customizable approach that allows customers to maintain existing service provider agreements and use on premises/hybrid hardware.

    Key features

    tickConnect your SIP trunk directly from your network: Work with your local telecommunications provider to enable Microsoft Teams users to make and receive telephone calls.

    tickNo porting required: keep your numbers so you never miss a call

    tickDirect Routing allows customers with users in the Microsoft cloud to continue using third-party systems such as PBXs, call center, and analog telephony adaptors (ATA) helping preserve key investments.​

CUSTOMERS

Who succeeds with us

A rich, diverse customer base from finance to healthcare and everything in between

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"We knew we’d made the right technology
choice in Microsoft Dynamics CRM, and Advanced
has proven to be a very professional firm; their
insights, suggestions and ongoing support have
been excellent."

— Nigel Stevens, Head of Business Solutions

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RESOURCES

Microsoft 365 resources to help you transform

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