MANAGED IT SERVICES

System Management

At Advanced, we recognise that an effective system management plan facilitates the optimum delivery of IT Services and allows an organisation’s employees to be agile in their response to business requirements as they change. Within these services, we take responsibility for architecting and managing your IT infrastructure and operations. There are 12 major processes commonly associated with infrastructure management. Understanding which processes are generally strategic and which are usually tactical helps anticipate their necessary interactions.

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ITIL ALIGNED

PRINCE2 ALIGNED

ISO 9001 COMPLIANT

Understanding key issues

CHALLENGES

Integrating new tech

Pressure from the board to work with specific new technologies, can lead to highly challenging integration with your current ecosystem, especially without the support of a partner. 

Distributed environments

As IT ecosystems become more diverse, with many organisations operating hybrid systems, the management of technology is complicated. 

Skills gap

A skills gap could be encountered if and when new problems occur which could result in issues not being resolved within current Service Level Agreements.

How our System Management Services can help you

FEATURES & BENEFITS

News & Opinions

BLOG // 01-04-2022

Three blockers to digital transformation

by Gordon Wilson, Chief Executive Officer, Advanced

Three blockers to digital transformation

What is Windows 365?

As the Microsoft suite has become more intrinsic to how the world works, there has been distinct investment from Microsoft in their offering. This inc…

by James Green, Managing Director - IT Services

BLOG // 18-08-2021
What is Windows 365?