Process a customer receipt

There are two methods of entering customer receipts, either via the Reconcile screen, which allows import of bank transactions and the creation of relevant payments and receipts, or via the manual method below.

Click on Bank > Receipts then New Customer Receipt.

You will need to complete the following:

  • To – select the bank account into which the customer receipt has been paid (note that the application treats your Petty Cash tin, or any till you may have, as a Bank Account)
  • From – select the customer making the payment you are receiving
  • Amount – the amount received
  • Reference – the paying in reference or customer cheque number or other reference such as ‘bacs’
  • Accounting Date – the date the receipt was paid in
  • Documents to Reconcile – if you know which invoices the customer’s receipt is paying, tick the box on the appropriate line and check that this Selected Amount matches the Payment Amount; if you do not know which invoices are being paid or if the Selected Amount does not match the Payment Amount, then do not tick any boxes and the application will treat the receipt as a Payment on
  • Account which can be reconciled later.
  • Click Create to process the payment else Cancel to return to the payments listing screen.

Note: provided you have ticked the invoices in the Documents to Reconcile section then in the Sales Invoices listing screen you will see the relevant invoice(s) listed and now marked as paid, and the invoice(s) will also now have been eliminated from the Aged Debtor Report.