There are two methods of entering customer receipts, either via the Reconcile screen, which allows import of bank transactions and the creation of relevant payments and receipts, or via the manual method below.

Click on Bank > Payments > New Supplier Payment and complete the following:

• To – select the supplier to which the payment is being made
• From – select the account making the payment
• Amount – the amount of the payment (can be calculated by ticking the invoices in the Documents to Reconcile section and then clicking ‘Use Selected Amount’)
• Reference – the payment reference/ cheque number
• Accounting Date – the date the payment was/ will be made
• Documents to Reconcile – if you know which invoice(s) are being paid, tick the box on the appropriate line and check that this Selected Amount matches the Payment Amount; if you do not know which invoices are being paid or if the Selected Amount does not match the Payment Amount, then do not tick any boxes and the application will treat this as an ‘on account’ payment.
• Click on Create to process the payment and generate a remittance advice, and then Send to either e-mail this direct to the supplier, or print the remittance to accompany the payment, else Cancel to return to the Payments listing screen without processing the payment.