Terms and Conditions

This is the place to get started, our Standard Terms contain all the basic “ins and outs” that apply to all our Services. There are 7 potential Schedules to the Standard Terms - dependent on which Service you are taking. We’ve kept them as simple and clear as possible:

• Standard Terms
• Schedule 1 - Definitions.
• Schedule 2 - For SaaS and hosting solutions, our Service Terms – SaaS and Hosting apply.
• Schedule 3 - For on premise solutions, our Service Terms – On Premise apply.
• Schedule 4 - For professional services, our Service Terms – Professional Services apply.
  
  
• For data protection, our Data Protection Schedule and Policies apply
  • Schedule 5 (UK and EU)
  • Schedule 5 (AU)
  • Schedule 5 (NZ)
  • Standard Contractual Clauses
    
    
• For OneAdvanced AI Features, our AI terms apply:
  • Schedule 6 - OneAdvanced AI Terms
  • Schedule 6 - GP Workflow Assistant AI Terms
    
    
• For DORA, our DORA terms apply:
  • Schedule 7 Non-Critical DORA
  • Schedule 7 Critical DORA