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DPIRD appreciates our responsive support team that values user feedback

"I find the software is very intuitive and our people find it easy to use. For our workflows, what it's really given us is efficiencies in removing duplications in form questions."

Client:Department of Primary Industries and Regional Development

Sector:Government

Location:Australia

OneAdvanced Product:Source to Contract

About Department of Primary Industries and Regional Development

DPIRD is a NSW government department dedicated to growing primary industries and supporting regional economic development to deliver long term benefits to regional NSW.

They work with industry and community to implement policies and programs that protect, support, and develop primary industries and regional communities.

The Problem

The Department of Primary Industry and Regional Development (DPIRD) manages complex procurement and contract processes that require accurate, consistent, and efficient workflows. However, existing processes involved multiple forms containing duplicate questions, forcing staff to enter the same information in different places. This duplication not only wasted time but also created unnecessary administrative burden and potential for error, reducing the efficiency of contract management operations.

The Solution

DPIRD implemented OneAdvanced’s Source to Contract solution, initially using the Contracts 2.0 module and preparing to go live with the Sourcing 2.0 module. The platform’s intuitive interface makes it easy for staff to navigate and adopt, ensuring smooth integration into daily operations. By consolidating information entry into a single location, the system has eliminated duplication, streamlined workflows, and improved overall process efficiency. The responsive OneAdvanced team has worked closely with DPIRD, valuing feedback and ensuring the system meets their operational needs.

The Result

With OneAdvanced, DPIRD has significantly reduced administrative effort by removing duplicate data entry from its workflows. Staff now only complete information once, improving accuracy and freeing up time for higher-value activities. The intuitive nature of the platform has driven user adoption, while the responsive support from OneAdvanced has ensured ongoing alignment with organisational goals. As DPIRD expands its use of the solution to include sourcing, the department is set to further increase efficiency, consistency, and value from its procurement and contract management processes.