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Accessibility statement for oneadvanced.com

This accessibility statement applies to the oneadvanced.com website.

How accessible is this website?
We want as many people as possible to be able to use this website. For example, that means you should be able to:
  • Change colours, contrast levels and fonts
  • Zoom in up to 200% without the text spilling off the screen
  • Navigate most of the website using just a keyboard
  • Navigate most of the website using speech recognition software
  • Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We've also made the website text as simple as possible to understand.

 

How we tested our website
We tested our website using a combination of automated tools and manual checks. We used Unlighthouse to audit the entire website and our Digital Inclusion Team manually tested key parts of the website.

 

What we're working on
We know some parts of our website aren't fully accessible, including:
  • Some images missing alternative text
  • Incorrect table structure
  • Missing autocomplete attributes in form fields
  • Colour contrast issues on some pages
We're working to fix these issues and plan to have them resolved by 01/03/2026.

 

Reporting accessibility issues
If you find any problems not listed on this page or think we're not meeting accessibility requirements, contact us by emailing accessibility@oneadvanced.com  
 
 
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

 

Technical information about this website's accessibility
We're committed to making our website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 and the Equality Act 2010.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances listed above.

 

What we're doing to improve accessibility
We're working to improve the accessibility of our website and plan to:
  • Fix the issues listed above
  • Make our PDFs and Word documents more accessible
  • Add audio descriptions to our videos
We'll continue to monitor and improve the accessibility of our website.

Contacting us
You can contact us by emailing accessibility@oneadvanced.com to report any accessibility issues or provide feedback on our website.

Last Reviewed: 25/11/2025

Accessibility Statement for Turtl Content 

At OneAdvanced, we are committed to making our Turtl Content digital product accessible to everyone. Below is a plain English overview of our accessibility efforts. 

What We're Doing 

  • We are working to meet the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard. 
  • We regularly test our Turtl Content using automated and manual tests, as well as user testing with assistive technology users. 
  • We're fixing known accessibility issues and have a plan in place to address them by 31 December 2026. 

Accessibility Features 

Turtl Content includes the following accessibility features: 

  • Keyboard navigation support 
  • Screen reader compatibility 
  • Adjustable text size options 
  • High contrast display options 
  • Alternative text for images (where implemented) 
  • Captions and transcripts for videos 

Known Issues 

We are aware of the following accessibility issues in Turtl Content. These include: 

  • Images are missing alternative text. We plan to fix this by 31 December 2026. 

We are working with our Turtl platform provider to review and resolve these issues: 

  • Some mobile and screen reader prompts not being easy to notice or use 
     

Reporting Issues 

If you encounter any accessibility issues, please let us know by emailing accessibility@oneadvanced.com.  

Enforcement and Compliance 

We're committed to meeting the accessibility requirements of the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 and the European Accessibility Act (EAA). If you're not satisfied with our response to your complaint, you can escalate the matter to the relevant enforcement body. 

Contact Us 

For more information about our accessibility work or to report an issue, please email us at accessibility@oneadvanced.com. 

 

This statement was last updated on 08/05/2026 

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