November 1st Compliance

The upcoming aged care reforms are reshaping how providers manage suppliers, contracts, and compliance.

• Transition to the Support at Home program

  Navigating the transition to the Support at Home program, requiring review and renegotiation of supplier agreements.

• Price caps from July 2026

  Preparing for price caps from July 2026, which will impact existing commercial arrangements.

• Compliance and registration requirements

  Ensuring all contracts meet the new compliance and registration requirements set by the Aged Care Quality and Safety Commission.

• Visibility, auditability, and accountability

  Managing an expanding network of suppliers while maintaining visibility, auditability, and accountability.

• How do the 2025 aged care reforms affect supplier and contract management?

  The reforms introduce the new Support at Home program and a revised Aged Care Act, both of which require providers to review, update, and digitally manage supplier contracts to meet changing service models and compliance standards.

• Will I need to renegotiate existing supplier contracts?

  In many cases, yes. The shift to the Support at Home program and future price caps (from July 2026) will likely impact funding models and service expectations, requiring updates to pricing, deliverables, and compliance clauses in supplier agreements.

• Are providers required to use digital contract management systems?

  While not mandated, digital CLM systems are strongly encouraged. They help providers meet increasing reporting, compliance, and registration requirements, and integrate with government platforms more efficiently than manual or siloed processes.

• What are the new supplier compliance requirements under the Aged Care Act?

  Suppliers - especially those involved in direct service delivery may need to meet new obligations including:

  • Workforce screening and background checks
  • Data security and system reliability (for IT providers)
  • Demonstrated alignment with Quality Standards and regulatory frameworks
  • Participation in incident reporting and audit processes

• How can software support compliance with the new reforms?

  Contract and supplier management solutions from OneAdvanced enable you to:

  • Track contract obligations, expiries, and compliance statuses
  • Store and manage documents like insurance, certifications, and audit logs
  • Set automated alerts for reviews, renewals, and risk events
  • Maintain a full audit trail aligned with regulatory requirements

• What should I do now to prepare?

  We recommend:

  • Auditing your existing supplier contracts for gaps or outdated terms
  • Engaging suppliers early to renegotiate under the new program
  • Implementing a CLM system to ensure digital readiness for 2025 and beyond