IT Outsourcing Services

Lifting the burden of IT management

OneAdvanced have 35 years’ experience providing IT services to a wide array of organisations. We excel in taking on complex environments and optimising processes, simplifying management, and driving innovation, leaving you to focus on your core competencies while our experts do the rest.

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Over 95% customer retention rate for our Managed IT Services

Empower growth through a strategic IT partnership

Continuous Innovation

Our Squads model revolutionises IT operations, separating innovation from core BAU activities to ensure you receive continuous innovation and service improvement. We focus on getting the relationship right, adapting to your needs with agile teams and a proactive dedication to progress.

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Deep sector expertise

With deep expertise in sector-focused software across 8 industries, we understand your unique needs, challenges, and systems. By integrating this knowledge into our services, we deliver tailored solutions that free up your time, enabling you to focus on what truly matters—whether that’s being a great doctor, lawyer, civil servant, or specialist in your field.

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Optimising user experience with XLAs

Experience Level Agreements (XLAs) redefine IT support by focusing on the holistic user experience rather than just technical metrics. With a tailored, user-centric approach, providers with an XLA mindset customise services to meet diverse needs, creating smoother, more engaging interactions. This commitment enhances satisfaction and the overall value users feel from IT support.

How IT Outsourcing Services can help you

Cost efficiencies

Organisations are under constant pressure to reduce costs and become more cost-efficient. Increased competition, unstable markets and changing customer demands are all adding to this. For this reason, many organisations are turning towards IT outsourcing, which can be a great way of reducing IT spend.

Benefits of this feature

Avoid expenses associated with hiring and training an in-house IT team
OneAdvanced will optimise your environment resulting in cost efficiencies
We can scale your services up or down as required
Lifting IT management burden from internal teams enables them to drive strategic growth that will increase revenue

Irwin Mitchell case study image — In selecting a managed services provider, it is essential to have a cohesive and complementary culture. We were pleased to discover that our organisational cultures were aligned, making the decision to choose OneAdvanced that much easier.
Nirupa Wikramanayake, Group CIOIrwin Mitchell

Trusted partnerships and certifications for your assurance

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Sector-Specific IT Services

Why work with OneAdvanced?

We provide solutions that effortlessly get the job done, allowing our customers to focus on thriving for the people who rely on them.

We are the bulletproof decision

With world-class cybersecurity, 24x7 UK based support and the highest regulatory accreditations, we are a safe pair of hands.

We are the big picture decision

We enable your business to grow with the technology, empowering your teams to unlock the full potential of AI, driving growth.

We are the winning decision

Working with our sector software teams, we’re uniquely positioned to understand you industry's workflows and challenges. We leverage this to help teams work smarter.

FAQs

IT outsourcing refers to the practice of hiring external service providers to handle IT functions and responsibilities on behalf of a company. This can include infrastructure management, technical support, cybersecurity and more.
Companies often outsource their IT services for various reasons such as cost savings, access to specialised expertise, scalability, and flexibility. Outsourcing allows businesses to focus on their core competencies while leaving IT operations to experienced professionals.
Some benefits of IT outsourcing include reduced costs, improved efficiency, access to a wider talent pool, enhanced security measures, and the ability to leverage advanced technologies without heavy upfront investments.
While IT outsourcing offers numerous advantages, there are potential risks to consider. These can include concerns related to data security, loss of control or transparency, communication challenges and cultural differences. Proper due diligence and selecting a reliable and trustworthy outsourcing partner can mitigate these risks.
Selecting the right IT outsourcing partner requires careful evaluation. Factors to consider include the provider's industry experience, track record, technical capabilities, quality assurance processes, communication channels, scalability, and adherence to security standards. Conducting thorough research, seeking recommendations, and reviewing client testimonials can help in making an informed decision.

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