Tech with a purpose: How social value supports better healthcare

And when your organisation chooses a technology partner, you ask what that partner gives back beyond the software itself. Because the right partner, by supplying healthcare software, contributes to the communities you serve and strengthens your own social value position.

We’re exploring NHS social value, how purposeful technology supports ESG in healthcare, and how we at OneAdvanced deliver it.

The growing importance of NHS social value

Social value is the wider good an organisation creates for people and communities beyond the service it provides. In terms of NHS social value, that good ripples out through staff, patients, and the neighbourhoods around every care setting.

And the Public Services (Social Value) Act and NHS procurement policy require suppliers to demonstrate social value as part of the evaluation process. It’s scored, weighted, and written into tender decisions.

This applies across every healthcare setting, so the partners you choose must share that same sense of responsibility.

How the 10 Year Plan puts communities first

The NHS 10 Year Health Plan is the most significant statement of NHS direction in recent years, and social value runs through it from start to finish. The plan sets out a vision of neighbourhood health services that bring care into local communities, bring professionals together into patient-centred teams, and end fragmentation.

Read our blog ‘How responsible technology helps deliver a greener NHS’ for more on this.

For technology partners like us, this shift raises the bar. The systems we provide must work for the full range of patients, help staff reduce administrative burden, and actively support prevention and early intervention rather than simply manage existing demand. In short, technology should serve your community, not just your organisation.

Contributing to ESG in healthcare, and going beyond the contract

For NHS procurement evaluators, documented evidence of volunteering, charitable support, and community partnerships directly supports scoring. And they need to be real, auditable, and specific.

This is the mark of a partner you can be proud to work with.

Volunteering and giving back

• 207.5 volunteering days recorded across OneAdvanced.
• 60 employees used the Match It scheme, and OneAdvanced matched £3,000 to charitable causes, showing that giving back is organised and accountable.

Accountability that extends beyond the final product

Supporting communities starts with a workforce that reflects them:

• OneAdvanced has a -8.22% median gender pay gap in favour of women and a -0.23% mean gender pay gap.
• We have a clinical team of 16 people who bring clinical, academic, and domain expertise, including five practising GPs, two professors, four active clinicians, and one OBE.

Responsible innovation you can trust

Doing good for communities must also mean protecting the people within them. And healthcare data governance and data protection are fundamental pillars in this commitment.

UK sovereign AI means patient data is being kept within the UK, giving your organisation confidence and control. For information governance leads and data protection officers, that is a clear, auditable answer to a question they are always asked.

And robust governance underpins our every commitment:

• ISO 42001 certification for AI governance, achieved in 2025 when fewer than 150 organisations worldwide held the standard, placing OneAdvanced among a very small group of genuinely governed AI providers.
• 98% workforce security training compliance, proof that governance is embedded in daily operations, not just documented on paper.
• Zero material security incidents, the record that matters most when patient data is at stake.
• A Trust Centre accessed by over 3,500 customers, recording 80,000 views, so evidence is ready when due diligence demands it.

At OneAdvanced, we’ve spent the last two years building cybersecurity into the platform as a core principle. For NHS organisations, that means responsible technology you can trust.

Technology that serves people first

A supplier sells technology; A partner sells outcomes. And the right technology partner helps healthcare organisations like yours deliver value for your communities, not just your operations.

For any healthcare organisation where ESG, social value, and healthcare data governance are long-term priorities, that is a genuine advantage. And you can be backed by a supplier that touches over 40 million people in the UK and treats that reach as a responsibility.

Get in touch with our team to keep the conversation going.