If you haven’t already, join Advanced’s Customer Portal: unlock a wealth of useful information and submit cases in an easier, more efficient way!

Using the Customer Portal, you can get immediate access to updates and release notes, benefit from our hints & tips videos and browse over 10,000 articles on the knowledge base. All of these resources are completely free and provide you with the most up-to-date information about your Advanced solution.

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The Customer Portal also offers an easier and more efficient process should you have to raise a support case. It acts as a direct route to your Support Team and is the quickest way to submit cases. The portal provides easy case management, with a single site to track all of your cases, both open and closed. Your organisation also benefits from multiple user logins, which allows all users to submit their own cases, if you wish them to and to monitor their status. While allowing administration users complete visibility of their organisation’s cases.

Support Portal Video Guide

Please view this brief video detailing some of the key areas of your support portal, to help you find answers, information and log cases more efficiently.

Ensure you’re making the most of the available resources and submit cases more efficiently by registering for the Customer Portal today!

If you would like to learn more or need help registering, please complete the form below and we will get back to you.

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