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Digital ambitions drive growth at TWM
Press //27-09-2018

Digital ambitions drive growth at TWM

by Doug Hargrove, SVP - Legal, Professional Services, Distribution, Logistics, Manufacturing

Leading law firm puts digital mobility at the heart of its commercial strategy

Driving efficiencies in every part of the firm’s operation and client service levels, and meeting the very highest standards in regulatory compliance, while continuing to innovate digitally is central to delivering strong and sustainable growth - that’s according to Matthew Truelove, Managing Partner at leading South East law firm, TWM Solicitors LLP, which has signed up to migrate to Advanced’s ALB Practice and Case Management System.

TWM will implement the ALB solution for all of its 220 personnel to help drive efficiencies, deliver effective client relationships through the highest levels of service, and remain at the leading edge of the profession in matters of regulatory risk and compliance. ALB is a fully integrated practice and case management system, giving law firms total control over their working day, enabling them to manage their clients, matters and documents efficiently, record time, process accounts and monitor performance in a simple, intuitive system.

“Although we have a heritage dating back to 1799, we’re a very modern and digitally ambitious firm which understands the critical role technology can play in driving professionalism and commerciality. We see technological advancements, including mobile working and eventually Artificial Intelligence, as integral to increasing revenue and helping to manage client and third party relationships to best effect.”
Alan Barrett, Head of IT at TWM

“Thanks to its full integration, ALB will help our people to drive efficiencies through centralised diary management, performance measurement and time recording which will in turn enhance the way we manage our clients’ matters. Accessibility to this information from mobile devices will also support our people when they are working away from the office. ALB’s powerful Workflow Toolkit will also provide the structure we need to deliver more process automation while ensuring our data is consistent and compliant.

“Having developed a long-standing relationship with Advanced over many years, we trust them to help us deliver our digital ambitions, both now and into the future.”
Matthew Truelove, Managing Partner at TWM

In such a dynamic market, law firms today must modernise and improve efficiencies in order to remain competitive. ALB’s cutting edge technology provides the stability, speed and scalability that practices need to achieve this.

“Although historically, the legal sector can be slow to adopt new technologies, we’re seeing more and more leading firms putting digital at the heart of their growth strategy. As a loyal customer, we’re pleased to be working with TWM on their next phase of digital growth as they look to create a truly ‘mobile lawyer’ fit for the future.”
Doug Hargrove, Managing Director – Legal – Advanced
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Doug Hargrove

Doug Hargrove


SVP - Legal, Professional Services, Distribution, Logistics, Manufacturing

Doug joined OneAdvanced in 2013 via an acquisition, and brings over 25 years of senior management experience in software companies in the UK and globally.

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