Complete Care Business Management Software

Domiciliary care bookings planning

Making the co-ordination of planning your domiciliary care bookings easy.

Co-ordination made simple

Use Teams to group clients and carers geographically, keeping travel time and costs to a minimum.

Make easy work of covering unallocated bookings with availability search and preference and training matching tools.

Co-ordinate simply by using effective filters to target the appropriate booking information.

Capacity planning and absence forecast wallcharts give a future heat-map view of where and when covering bookings will become challenging. Future-proofing for increased care demand, annual leave, availability shortfalls and staff leavers.

Employees have 24/7 access to their bookings and receive real-time updates via the mobile app.

Agency cover planning

Proactive intelligence so you know exactly where and when you have potential staffing shortfalls - putting you in control.

Cost control and visibility

Proactively manage the costs analysis of agency usage, understanding where and when agency usage is high.

Proactively target recruitment to reduce excessive usage of agency staff.

Full visibility of resource shortfalls prior to potential sign off of agency usage.

No need for excessive administrative work-arounds or creating fictitious worker records.

Super-charged rostering features

Taking rostering to the next level. For both employees and the people you care for, Advanced Care Cloud focuses on those extra considerations, so you don't have to spend more time with additional administration.

Employees

Flexibly manage employee absence without disrupting employee pre-planned events.

Intelligent rostering and rota planning helps calculate pay based upon up-to-date regulatory requirements.

Store employee availability to work and record future changes without affecting the now.

Notifications to ensure no delays in actively getting new employees out to work.

Detailed rotas to support those involved in shadowing.

People you care for

Flexibly manage charge arrangements for all client absence types.

View electronic care plans via the mobile app, ensuring person centred care.

Targeted recruitment

Giving you the insight to know what people you need, where there are shortfalls and where to target your recruitment. Followed by easily managing recruitment compliance to be able to welcome members in to your valuable team.

Capacity planning

Recruit the right people for the right areas of the business, avoiding costly unnecessary recruitment.

Recruit proactively with a forward-view so you can rely less on agency usage and save money.

Recruitment compliance

Clear status picture of applications, reducing your time to hire.

Plan cost effective induction, shadowing and training, getting more applicants ready to work quickly.

Instant views of where applicants are in the recruitment process, ensuring clear insight for a speedier onboarding process.

Applicant case loads assigned to individual employees, taking ownership and driving readiness to work.

People management

A blend of functionality that focuses on the vital nature of employee welfare whilst providing the detail to show how you can make the most of your people's availability, both now and in the future.

Productive organisation

Functions to ensure smooth applicant onboarding once fully accepted. Maximising productivity and employee experience.

Flexibility for employees to be assigned multiple roles and multiple contracts.

Adapt appropriately and ensure business continuity with future availability schedules.

Employee welfare

Employees have access to their own, personalised Self Service Home Screen via a mobile device.

Improving payroll accuracy and maintaining staff satisfaction by capturing employee fixed working patterns.

Oversight of contracted hours fulfilment.

Training and reviews

Investing the right training in your people is not only important for employee welfare but is essential to meet regulations and provide great quality care. Let Advanced Care Cloud make the process of planning, training and maintaining compliance simple.

Features and benefits

Ensure mandatory recurring training and employee reviews are always up to date, ensuring regulatory compliance and maximising employee experience.

Home Screens allow both management and employees to see training that is due to expire and react accordingly, ensuring service continuity.

Maintain compliance and quality with the ability to plan recurring refresher training.

Save time and ensure compliance by automatically updating training statuses against an employee record when training activities are planned.

Smooth transitions

When a potential new client contacts your organisation it can often be an anxious time for them. With Advanced Care Cloud in your corner, you can ensure that their transition in to your care is as smooth as possible.

Propsects, referrals and admissions

Maximising prospective client experiences, whether through local authority referral or via private enquiry with detailed records from the very beginning.

With future oversight you can staff proactively, based upon client needs. Maximising client experience and employee productivity.

Analysing trends identifiy opportunities for growth, whether organic or via acquisition.

Assessments and care plans

Assessments are step one of the care delivery process, so essential to be able to accurately plan the real needs of the client. Let Advanced Care Cloud guide you through this process creating truly person-centric care plans.

Features and benefits

Dedicated forms engine to allow the creation of any assessment forms, mirroring any paper-based documents - a tailored approach.

Complete assessments on-the-go through a mobile device.

Configurable notifications for when assessments or reassessments are due to be completed or are outstanding.

As care tasks and activities are recorded they are linked directly to the originating needs identified in the care plan, supporting best practice and evidencing that care provided is person centred.

Daily care

Accessing and capturing detail at the point of care but with added features to make the processes efficient and easier with notifications of handover and absence information.

Features and benefits

Configurable charging rules support billing for client absences.

Easy capture of care provided, as and when it happens via the mobile app.

Configurable notifications to alert care and management teams to key events.

Client-centric detail

Those extra things that help foster a person-centric approach by collating those details that are important to a person and it being accessible to your employees, maximising the experience for all.

Person centred care

Easily capture good times and those things important to a person, storing media footage for easy visuals - truly person centred care.

Bringing together all of those extra details about a person for employees to easily view - telling you their story, their likes, dislikes and any key information to quickly understand more about them.

Immediate visuals for individual client information allowing for personalised responsive care.

Personalised timeline for each individual client, so you can see exactly what has happened, when and in what order - total clarity in care.

Consolidated Home Screens

Real-time, personalised graphical Home Screens for quick oversight of the areas specific to a users role, to be able to make informed decisions. Coupled with the ability to be able to deep-dive in to those views directly to the relevant records.

Role-driven

Oversight for Team Leaders to view a ready-made, interactive summary; including current clients, handover records, employee activity and any accidents or incidents. Enabling focused efforts.

Managers have oversight of operational key performance indicators, for single or multiple regions, together with visibility of health and safety, safeguardings and complaints. Driving improvement and maximising opportunity.

A personalised, self-service Home Screen for care and support employees to view their own information such as annual leave, training, reviews due and available uncovered shifts or bookings.

Dedicated dashboards for easy control of care co-ordination; such as covering bookings or shifts, visibility of new employees and clients, seasonal trends and confirming shifts/bookings for payroll.

Safeguarding, accidents and incidents

Inform your risk management strategies and keep your employees and the people you support safe with easy recording of accidents, incidents and safeguarding, with body map images, and follow-up actions.

Reportable events

Immediate notifications of reportable events and when intervention is required to prevent further escalation.

Oversight of recorded reportable events to facilitate risk planning and service improvement.

Customised workflows inform those who need to be notified and/or take action.

Trend analysis providing oversight at group, regional or site level to help inform service improvement plans.

Advanced Care Cloud

Having instant access to information and the ability to carry out your role is essential. As Advanced Care Cloud is cloud based the entire solution is available at any time, anywhere.

Features and benefits

Cloud-based software that is optimised for mobile devices, providing full functionality.

System administrators can have full auditability of system-user log-in and actions, with ability to instantly control/remove access.

Security designed specifically to user types making sure the right information is shown to the right individuals and confidentiality is secure.

Dedicated mobile app

A dedicated app with the features to simplify and support your employees - information at their finger-tips.

Features and benefits

A modern, visual, easy to use app with user friendly icons to drive the recording of care delivered.

Client information and care plans at your fingertips providing collated information on care tasks as completed.

Employees can immediately see rota changes in real-time, providing support for work/life balance.

Daily care tasks can be recorded directly using the app at the point of providing care.

Invoicing

Let Advanced Care Cloud provide clear, precise invoicing for all scenarios of funding, easily managing those intricacies to ensure accuracy.

Features and benefits

Flexible invoicing to facilitate the intricacies of split funding and shared care.

Recording of payments and visibility of aged debt, complemented by customisable workflows to notify credit controllers.

Future trends based upon commitment records - allowing for financial forecasting.

Retrospective changes to invoice amounts, including uplifts, can be easily managed and applied in bulk. Saving time with no manual adjustments.

Payroll

No more wasted payroll administration, allow Advanced Care Cloud to manage the complexities of payroll, so your gross pay calculations are right first time, every time.

Features and benefits

Support for multiple employee contracts, whether salaried, contracted or hourly.

Flexible, automated calculations determined by specific pay attributes drives your payroll calculation. No complicated manual calculations required.

Full breakdown of gross pay, emailable to employees, verifying accuracy ahead of pay day.

Retrospective changes to pay can be easily managed and applied in bulk. Saving time with no manual adjustments.

Opportunities

Dashboards and Home Screens provide clear financial analysis highlighting opportunity and facilitating proactive moves.

Features and benefits

Home Screens provide clarity of occupancy forecasting enabling planning for future clients and maximising revenue.

Protect revenue streams with visibility of draft billing information, highlighting the need for approval prior to care commencing.

Providing a clear picture of where staffing levels are strong and new hours of care can be facilitated.

Home Screens and dashboards

Real-time, personalised graphical views to oversee specific areas of your business, allowing everyone the oversight quickly, no need to run reports. The ability to drill down in to these graphical displays also saves time to be able to directly interact with your business information.

Role-based insight

Home Screens providing oversight for the senior management team, allowing forecasting and proactive moves for business success and growth.

Heads of Quality and Compliance have a clear picture of reportable events, organisational risks and compliance data - driving improvement and securing regulatory compliance.

Home Screens for simplified system administration, monitoring of system-wide user behaviour, patterns and incomplete processes to efficiently support the whole workforce.

Selection of tailored dashboards made available to many different role types, affording the ability to design custom Home Screens for personalised information at your fingertips.

Advanced search and reporting

User defined and configurable search and export capabilities to see the information you really need.

Features and benefits

Ability to create your own advanced search rather than rely upon seeing the information you want within a larger view.

The advanced search facilitates a detailed query that can then feed both tailored dashboards and Home Screens directly - whatever you or your teams need..

Workflows and notifications

Support your business processes within Advanced Care Cloud, guiding and notifying users to encourage best-practice.

Features and benefits

Automate business processes with customisable Workflows, allowing their design to mirror your organisation's processes - flexibility and continuity.

Guide the system user with notifications to prompt action or provide knowledge across all areas.

Notifications can be designed to feed through to appropriate teams of employees, directing the right information to the right people.

Business strategy

Modern technology providing efficiency , security and functional benefits.

Features and benefits

Modernised digital services that are connected, secure, open and reliable.

Evergreen technology - a protected solution from end of life due to continual review of the technical components and any upgrades automatically made.

The value of your investment is quickly realised due to reduced implementation time and hardware costs.