Electronic patient record solution

Our leading solution, Carenotes, enables organisations to plan, manage, record and analyse care across a wide variety of settings, including mental health, community health and child health services. Specialist modules cater for substance misuse, child and adolescent mental health services (CAMHS) and child health services.

Developed over the course of many years in close consultation with leading clinicians, our technology is specifically designed to address the needs of community, mental health and child health services - from CAMHS and Children's and Young People's (CYP) Improving Access to Psychological Therapies (IAPT) through to district nursing.

Book a demo


How can it help you?

Expert configuration

Our electronic patient record solution can be expertly configured to best meet the needs of mental health providers. We work with NHS Trusts and private organisations offering a diverse range of services, which we can support with clinical modules tailored for CAMHS, CYP IAPT and substance misuse. Our technology allows you to provide your patients with the specialised care they need.

Secure patient data

NHS Trusts can be confident that their patient data is always kept secure in line with NHS Information Governance requirements, while private providers can enhance their profile in the competitive private healthcare space by offering patients more personalised care with tailored care plans.

Improved communication

Additionally, our mobile solution enables your community teams to receive alerts, care plans, assessments and visit details while on the road, promoting interoperability, more effective communication and helping you work towards a paper-light service.




Integrated single patient record means there is one version of the truth



Built-in, customisable workflows drive and measure clinical and administrative pathways



Real-time dashboards, statutory and management reports provide greater visibility to staff


Improved patient experience

Customise and configure tailored care plans, pathways and assessments to provide greater patient-centric care


Integrated mobile working

Staff can view and record patient information at the point of care – this syncs with the patient’s core electronic record


Comprehensive reporting

Any information recorded within the system can be reported on, exported or used on the role-specific real-time dashboards

Key features

Working with our in-house team of clinicians, we’ve developed a modern, interoperable, flexible and highly configurable solution, which includes an innovative, integrated, mobile clinical application suitable for both online and offline working.

With increasingly challenging workloads, the requirement to provide more integrated and efficient services, and the need to save money, our solution provides comprehensive support to enable you to manage referrals, care plans, assessments, appointments, treatments, consultations and much more - efficiently, quickly and safely.

Advanced illustrations rich text care
Advanced illustrations rich text strategy

Tailored care plans

We understand that your patients are unique, so we provide all the tools you need to help create and manage dedicated care plans for each individual patient. Ensure your staff are completing mandatory activities and are provided with appropriate support by using guided workflows, configured and customisable to reflect the way your teams work.

Integrated mobile working

Our integrated mobile solution allows your teams to view and update key patient information at the point of care – including alerts, care plans, assessments and appointment details. This key data automatically synchronises with your core solution and is encrypted according to NHS Information Governance and security requirements.

Powerful reporting tools

Description: Our solution provides you with powerful reporting tools that allow you to review and manage performance and compliance, as well as share your findings with key stakeholders, promoting smooth data flow throughout your organisation. Our team are also on hand to assist with creating bespoke, specialist reports that are unique to your service.

"Advanced understands how we work. This is really key. We are partners, and any benefits we derive from the new system we can share and work together to develop going forwards. Moving from paper to electronic records is the biggest single change in a clinician’s practice since they qualified. [Carenotes] has enhanced clinical safety and outcomes for patients."
Mick Mather, Worcestershire Health and Care NHS Trust
"Carenotes is already improving efficiency by streamlining patient management and administration. The system’s advanced reporting capabilities have also increased information governance at all our sites and provides essential business intelligence which will help us to offer higher quality care and patient outcomes for veterans."
Richard Burley, Chief Information Officer, Combat Stress
"Carenotes Mobile is going to make it even easier for staff to access information on the go, meaning they spend less time on administration and more time with patients. Giving our patients access to their records is something that is cutting-edge within the NHS. Our service is sure to grow in the coming years, and Carenotes will support that growth and help us to operate as efficiently as possible and focus resources on our patients."
Adam Carson, Associate Director of IT, Birmingham Children’s Hospital
"Advanced has an excellent reputation across the sector and having multiple products from the same supplier means that our IT systems are more integrated, which saves us considerable amounts of time and therefore money."
Marc Jordan, Assistant Principal, College of North West London

Read how we partner with some of our customers

Advanced Client Logos cla
"Advanced has successfully built a really strong, resilient and flexible platform that offers versatility and scope for many years to come."
Read case study
Advanced Client Logos tideway
"Having a flexible and reliable platform allows us to create a long term IT strategy leading up to and after the completion of the tunnel."
Read case study

 Find out more about Carenotes

We really are focused on you

Carenotes news articles

The Changing Dynamic of Primary Care

“As medicine advances, health needs change and society develops, so the NHS has to continually move forward so that in 10 years’ time we have a service fit for the future.”

News and Blogs Business
News and Blogs Generic 72

Need more help?

Support center

Support Centre

With a 300 strong dedicated support team, you can get in touch with us via phone, email or through our 24x7 online customer portals. We’re here to help.

Resource center


Find out more about our solutions & how we have helped our customers reimagine their business by searching our resources.

Success Stories

Success Stories

See how we enable our customers to positively impact millions of people.