We at St Andrew’s Healthcare are a charity that provides specialist mental healthcare for patients with some of the most complex, challenging mental health needs across the UK. As a team, we develop innovative ways to assist patient recovery. At any one time we care for around 900 patients, with about 90 per cent coming from the NHS. Since being established in 1838, we have grown to employ more than 4,500 people across four locations. Our charity has four core values: compassion, accountability, respect and excellence – CARE.
CLIENT
St Andrew's Healthcare
SECTOR
Health & Care
SERVICE
IT Services
"Of the 86 vendors we considered, we saw Advanced as sector experts"
Rob Bing > IT Service Manager > St Andrew's Healthcare
BEFORE ADVANCED
Prior to our relationship with Advanced, we had outsourced our IT Services for five years to enable us to focus on our core services. In order to prepare for the digital era, we needed the ability to scale for future growth, and to find a partner with knowledge of the latest technology such as Platform-as-a-Service (PaaS), Software-as-a-Service (SaaS) and Cloud. Advanced has demonstrable experience in all of these areas, which made them a strong potential partner for us to consider.
WHAT WE NEEDED
Our board of directors were looking to form a partnership where the provider will enable us to take a major step in terms of IT capability. Our goal is to reshape healthcare going forward using technology to our advantage and allowing us to recharge and innovate our processes. As a fast-paced organisation, we knew we needed new capability from day one. A key outcome of this project was the desire to enhance the quality of care we provide.
WHY ADVANCED
Advanced offered us a company with highly professional IT Services that we had assessed independently with a third party. With such a strong record of accomplishment, we knew that Advanced had the capabilities and market experience to facilitate our next steps in digital transformation.
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