Trends Survey Report 2019/20

Advanced carries out an Annual Trends Survey with over 1,000 UK business professionals having their say on key topics affecting British businesses.

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We have carried out our fourth Annual Trends Survey for 2019/20, with the mid-market business community having its say on how British businesses are faring in the digital-first era. Over 1,000 senior decision-makers working in UK organisations with more than 100 employees took part.

Each of our surveys shares the same important message – that organisations need to digitally transform so they are fit for the future and ready for the real and present business challenges in the UK.

38% are seeing AI in their daily working lives - up from 26%
48% say cost is the biggest barrier to organisations modernising their systems
51% believe a robot would be better at decision-making than their boss - a 17% increase

This year's report research has highlighted a number of key hurdles organisations are facing today. These include the host of mandatory regulations they are forced to contend with, as well as issues around IT spending, legacy systems, cyber security, leadership and digital skills – not to mention the distraction of Brexit.

"In this digital age, the skills and competencies we have as humans will become even more important. Automation and AI will offer more opportunities to add greater human value in the workplace."
James Hallahan, National Technology Director, Hays UK&I

Our Trends Survey Report 2019/20 has shown the Cloud in particular is earning a reputation as the kingpin of the digital world. Meanwhile, Artificial Intelligence (AI), automation and wearable technologies, as well as chatbots, are fast deserving their spot as must-have tools in the day-to-day workplace.

 
 
 
Read this year's report now

Thanks

We want to thank our customers and partners who contributed to our Trends Survey Report 2019/20

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AET
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Review previous year's reports

Trends Survey Report 2016/17

In October 2016, Advanced conducted its inaugural Annual Trends Survey of over 1,000 business professionals in the UK.

trend survey report 2017

Trends Survey Report 2017/18

In September 2017, Advanced carried out its second Annual Trends Survey with over 1,000 UK business professionals having their say on key topics affecting British businesses.

Trends Survey Report 2018/19

In September 2018, Advanced carried out its third independent Annual Trends Survey with over 1,000 UK business professionals having their say on key topics affecting British businesses.