Advanced is delighted to announce that we have partnered with award-winning client onboarding solution, Minerva. An integration with our practice and case management software ALB is soon to be offered to our clients.
ALB is one of the largest practice and case management systems in the UK. This seamless integration, with Minerva will allow law firms to enhance their customer onboarding experience by taking their prospective customers on an end-to-end journey. Law firms will have an enhanced module of functionality which means customers can accept a quote, complete relevant protocol forms and much more, all while converting them into an ALB client and matter. Related documents, including ID checks will also be available within ALB reducing the risk of double entry, and improving the time it takes for fee earners to start actioning matters.
Driven by the desire to make law firms more efficient, and in turn help firms offer an unrivalled client experience, Minerva was born in late 2019. With constant innovation and development, the team are always striving to meet the demands of both law firm and client with ever evolving technology that does more than just onboard your clients, it does it with intelligence.
ALB is a fully integrated practice and case management system that gives lawyers total control of critical work. It integrates all aspects of a firm into one comprehensive legal software platform that manages financial, client, matter, and document processes. It enables lawyers to create greater efficiency, and improve compliance, through the simple and flexible customisation of business workflows.
Ben Mills, Commercial Director at Minerva said “We’re delighted to announce our partnership with Advanced, cementing our onboarding solution as best in class for our clients. Integration Partnerships are the foundation of making Minerva such a successful solution for law firms. This will help law firms win clients faster, provide an exceptional service to them, raise the bar for compliance and reduce the risk of fraud. We already share some fantastic clients who are benefitting from the collaboration so it is a no brainer to extend this end to end offering to more law firms.”
Doug Hargrove, Manging Director for Legal at Advanced said: “We are thrilled to announce Minerva as new partners as we look forward to delivering another customer experience enhancing integration for our legal customers through our practice and case management software, ALB”