What is GP Workflow Assistant?

GP Workflow Assistant (Docman AI) is an Artificial Intelligence-powered assistant within GP Document Workflow (Docman10X), designed to help GP surgeries review and manage their documents more efficiently. It enhances the process of summarising, reviewing, actioning and coding clinical of documents, reducing the time and effort required to complete manual administrative tasks.

Can GP Workflow Assistant be used to makes suggestions on documents that have already been filed?

The GP Workflow Assistant will start processing documents from the time that the practice enable the feature within their system. Documents received prior to this date will not be processed at this time.

Does GP Document Workflow store directly to the clinical system?

Documents and codes are filed into the patients record in the clinical system once they have been saved in Docman.

In simple terms, an AI Agent is a computer program that can perform tasks on your behalf, similar to how a human assistant would. In the context of the GP Workflow Assistant, the AI Clinical Coding and AI Clinical Summarisation Agents are essentially the underlying technology that powers the clinical coding and summarisation features that were previously referred to as modules.

Now that the Clinical Coding Agent is available is this included in the price for AI Summarisation?

No, there is an extra cost for the AI Clinical Coding Agent. This is also priced per patient. Please speak with your Account Manager for details on pricing.

Can you see if a code has already been added to the patient record without having to access the clinical system?

Yes, the coding suggestions display an indicator to show if the suggested code already exists on a patient record, preventing duplication.

Can you see if a code is designated a QOF code?

Yes, an indicator that a code is a QOF code is provided.

Does Docman and GP Workflow Assistant handle handwritten letters?

Unfortunately, handwritten letters are not currently supported.

Does the AI pick up abbreviations?

We know there are large numbers of abbreviations, and many are understood. Whilst the AI assistant is doing a good job of detecting the common abbreviations, it is not perfect, and this is the importance of the “human in the loop”.

GP Workflow Assistant - Docman AI

AI-Agents for clinical documentation

GP Workflow Assistant (Docman AI) is your AI-powered assistant alongside GP Document Workflow, Docman10X. Reduce manual overload when processing high volumes of clinical documents and maintain clinical coding accuracy alongside summarising of key diagnosis, urgency, medication and actions.

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IQ Health: Intelligent System of Work

Unify healthcare workflows, people, data and AI into one intelligent system of work that improves decisions, efficiency and patient experience

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Working closely with our customers to provide the best products

AI Clinical Coding with 91%* accuracy

Reduce the time-consuming complexities of clinical coding and ease staff cognitive overload by allowing AI to do the hard work. Improve the efficiency of clinical coding, with 91%* accuracy, enabling staff to focus time on more complex documents and tasks.

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gp-workflow-assistant-summarising-patient-documents

One-click with AI Clinical Summarisation Agent

Let the AI Summarisation Agent transform incoming letters and complex, multi-page clinical documents at the click of a button. Within Docman AI, review and accept a summary of diagnosis, urgency, medications and actions, then add to the clinical system - ensuring key details are captured and recorded promptly and accurately every time.

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GP Workflow Assistant AI Agents

AI Clinical Coding Agent

Utilise AI to provide Clinical Coding suggestions, which support the addition of accurate and consistent coding to a patient record.

Features of this module:

Presents suggested clinical codes based on letter content to improve efficiency
Indicates if a selected code qualifies as a QOF code
Prevents duplication by presenting if code already exists on patient record
Code at the point of filing - linking the clinical codes to the document when filing to the clinical system
With 91%* accuracy, outperforming the human base-line of 75%-85%, coding and admin staff spend less time correcting and more time on the patient experience
Enhanced confidence, with coding identifying across nine SNOMED concept families

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Clinical Coding & Summarisation AI

Our AI agents add automation to the coding and summarisation of clinical documents, saving time, enhancing accuracy, and simplifying daily workflows to help practices deliver better patient care.

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My team’s welfare is of the utmost importance; I have seen first-hand their positivity and the improvements the platform has made to streamlining their way of working.
Cheryl Flude, Operations ManagerRed Roofs Surgery
It’s probably sped up our processes by cutting admin time in half – I’d be amazed if it wasn’t more.
Deepa Turner, Practice Business ManagerNew Islington Medical Practice

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FAQs

GP Workflow Assistant (Docman AI) is an Artificial Intelligence-powered assistant within GP Document Workflow (Docman10X), designed to help GP surgeries review and manage their documents more efficiently. It enhances the process of summarising, reviewing, actioning and coding clinical of documents, reducing the time and effort required to complete manual administrative tasks.
The GP Workflow Assistant will start processing documents from the time that the practice enable the feature within their Docman system. Documents received prior to this date will not be processed at this time.
Documents and codes are filed into the patients record in the clinical system once they have been saved in Docman.
In simple terms, an AI Agent is a computer program that can perform tasks on your behalf, similar to how a human assistant would. In the context of the GP Workflow Assistant, the AI Clinical Coding and AI Clinical Summarisation Agents are essentially the underlying technology that powers the clinical coding and summarisation features that were previously referred to as modules.
No, there is an extra cost for the AI Clinical Coding Agent. This is also priced per patient. Please speak with your Account Manager for details on pricing.
Yes, the coding suggestions display an indicator to show if the suggested code already exists on a patient record, preventing duplication.
Yes, an indicator that a code is a QOF code is provided.
Yes.
Unfortunately, handwritten letters are not currently supported.
We know there are large numbers of abbreviations, and many are understood. Whilst the AI assistant is doing a good job of detecting the common abbreviations, it is not perfect, and this is the importance of the “human in the loop”.

*91% accuracy is a blended, run-weighted test result across synthetic and real-world datasets; actual performance may vary by document type, workflow, and live use.

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