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Why firms are moving away from annual reviews

22/09/2023 minute read OneAdvanced PR

Annual reviews have been part and parcel of the legal profession for generations and have long been the standard bearer for measuring staff performance and providing the key data requirements around bonuses and promotions. However, with the advances of technology and the evolving needs of modern workplaces, the traditional performance review model may now be outdated. New ways of reviewing employee performance now offer better insights into employee strengths, areas for improvement, and overall engagement.

The problems with annual reviews

There are several hurdles that can impede the effectiveness of annual reviews.

One primary concern is their frequency, which may fail to accurately represent an employee's performance throughout the entire year. This issue is further magnified by such reviews' tendency to focus mainly on the most recent accomplishments, thereby neglecting to assess an employee's overall growth and progress over the year.

Annual reviews are often subjective and heavily reliant on a manager's personal perception of an employee. Such subjectivity can inadvertently introduce biases and overlook the nuances of an employee's performance. Adding to these concerns is the labour-intensive nature of these reviews. The substantial time commitment required to carry out and document these evaluations could potentially disrupt productivity, introducing an additional layer of inefficiency to the process.

The benefits of continuous feedback

Continuous reviews, on the other hand, offer frequent and consistent feedback to employees. These evaluations can be conducted more regularly, with the option to evaluate employee performance in real-time. Continuous feedback allows for more objective assessments of employees and allows them to course-correct and improve on a regular basis. 

Furthermore, the frequency of feedback under this model ensures employees feel seen and valued. It encourages open dialogue and communication, leading to stronger relationships between managers and their teams. By understanding their performance on a regular basis, employees are more likely to feel engaged and connected to their work and the larger organisational goals.

The advantages of peer-to-peer evaluations

In addition to continuous feedback, peer-to-peer evaluations can be another powerful way of evaluating performance, empowering employees to evaluate each other based on their specific roles and particular strengths. This approach to evaluations can be less intimidating than evaluations from managers, and it provides a more holistic view of an employee's performance. Peer evaluations also promote teamwork and collaboration by allowing employees to evaluate the contributions of their colleagues, who may have different skills and experiences.

This approach fosters an open culture where feedback is valued, enhancing collaboration and cooperation within the team. Importantly, it serves as a powerful tool for personal development, spotlighting aspects that may be missed in traditional evaluations. Also by involving employees directly in the appraisal process, organisations can empower them, boosting their engagement and motivation. In essence, peer evaluations contribute to a more dynamic, communicative, and empowered work environment.

The role of technology in modern reviews

Technology has played a key role in transforming the performance review process. With the help of software and dashboards, evaluations are now easier to conduct and manage. For example, through software put in place, colleagues will be able to request and give each other feedback, set their own tasks and goals, and keep up to date on the progress. Providing insight into areas that need development while allowing for continuous feedback and evaluating performance regularly.

Annual performance reviews no longer seem to be the way forward for employee performance evaluation in the legal industry. Continuous feedback, peer-to-peer evaluations, and technology-enabled solutions are the future of performance reviews. By adopting these new approaches, legal companies can build a more engaged workforce and assist employees in developing the necessary skills to navigate the ever-changing marketplace. These modern evaluations will help position firms to ensure that they stay ahead of the competition.