OutsideClinic, the UK’s largest and longest established national provider of home eye and hearing testing, has deployed an electronic transfer system to enable secure and instant referrals with its NHS partners and GPs. The solution from British technology provider Advanced – Docman Connect – enables online clinical communication between care settings delivered within a secure and structured messaging platform.
CLIENT
OutsideClinic
SECTOR
Health & Care
PRODUCT
Docman Connect
“This joined-up, digital approach is a real time and cost saver”
OutsideClinic
CHALLENGES
As with any patient-facing organisation, dealing with an ever increasing number of referrals, all of which contain vital, sensitive information, poses a challenge. It meant we needed to incorporate a comprehensive system would ensure patient confidentiality and security.
STREAMLINING PROCESS
With aspirations to be a digitally-led business, it is important for us to streamline our GP referral process – not only for the benefit of GPs and NHS partners but patients too. A digital solution that enables us to easily and quickly transition from paper to electronic documents is therefore paramount.
SOLUTION
Docman connect is the ideal solution for us. It means our patient data is secure, the referral process is much more streamlined – providing an instant record of our clinicians’ findings and concerns – and GP time is spent focusing on referral content rather than matching physical records with patients. This joined-up, digital approach is a real time and cost saver.
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