Transfer of Care
Transfer documents and data securely to GPs electronically, in line with NHS standards
Available to all healthcare providers, we are the only service that delivers clinical correspondence into the GP’s workflow system of choice. Docman Connect is a scalable solution, which can support the NHS and independent healthcare providers of all sizes to achieve their transfer of care requirements.
Send Documents Electronically
Comply with NHS Standards
Out of Area Sending
Delivered in the Preferred Format
We understand and solve your key issues
We build products which are designed to solve our customers key challenges.
- Reliance on dated technology
A large number of healthcare organisations still rely on outdated methods such as post, fax or email to send clinical documents.
- Area Restrictions
Health and care organisations need the ability to send documents locally and nationally. Current methods don’t allow for this to be done in a safe and secure way.
- Document Security
Health and care organisations have an obligation to maintain the security and integrity of clinical documents.
- Lack of audit trail
Current methods used to send clinical document means there is a lack auditability and visibility of the document journey. Therefore documents can get lost along the way, and can’t be rejected and sent back to source if they aren’t relevant.
How Docman Connect can help you
FEATURES & BENEFITS
Docman Connect replaces outdated methods for the transfer of care, including fax, post and email, to ensure they are received electronically.
Documents sent back to GP practices, must be done so via a secure and standardised method. Docman Connect encrypts and sends documents in a format that the receiving practice wants.
Docman Connect ensures all clinical documents are encrypted when sent and decrypted when received, to maintain a secure electronic transfer of care process.
Comply with NHS Standards
Docman Connect adheres to the current NHS standards and is future-proofed against emerging standards.
Support the future proofing of the NHS
Adhere to the NHS Standard contract
Docman Connect is proven to save time compared to the traditional transfer of care methods, helping to free up staff resources.
Save time sending documents
Save on resources
Utilise staff for more strategic tasks
Send documents to GPs across the whole of the UK in a secure digital method.
Out of area sending
Out of area sending
Ensure that documents are delivered for patients outside your region
Meet NHS standards
Track and manage the journey of the documents you send, ensuring that documents reach their destination.
Healthcare organisation have a responsibility to their patients to get clinical documentation back to the GP in a timely manner. Current methods are slow and have no safe guarding when it comes to tracking documents.
Effectively manage rejections
Docman Connect proactively monitors all collection points to identify any reasons for delay, whilst managing all system rejections and ensuring they are returned to the sender.
Ensure documents get to the correct location
Report and monitor any issues
Understand the reasons for rejection
Docman Connect allows the sender to track the document journey, providing peace of mind that the clinical document is being delivered and processed by the recipient.
Understand the document journey
Track documents at each stage
Understand where delays are occurring
Move away from outdated processes.
From 2019, NHS GP practices were required to receive documents in a secure electronic method. Docman Connect ensures that GPs receive documents in a format that they want.
Access anywhere at anytime
As a Cloud-based service, Docman Connect provides healthcare services of all sizes with a cost-effective solution for transferring documents and data to GP practices.
Remove onsite hardware
Access with or without the Health & Social Care Network
Access for independent providers
Use a web browser
No need for a direct network connection
Docman Connect provides the ability to send any type of clinical document in a structured format, using intelligent routing to ensure the message is delivered in the practices preferred format.
Meet NHS standards
Provide document security
Send any type of document
Delivered in the preferred format
Growth & Performance
Reduce costs while improving patient experience
Using outdated methods of sending costs healthcare organisations time and money. Process involve manual tasks that could be digitised, saving both time in resources and people hours.
Docman Connect uses real-time information, which helps to ensure faster, more accurate and ultimately safer decisions at the point of care.
Quicker processes reduce time spent sending documents
Eradicate the cost of posting documents
Improve patient safety
More accurate processes
Improve point of care decisions by providing patient updates quicker
To ensure that the service solves the most pressing customer challenges, Docman Connect uses feedback from over 200,000 users to drive continuous product innovation.
Ideas portal, so we can help fix your challenges
Continuous updates, ensuring you have all the latest features
Who succeeds with us
Supporting over 100 NHS Trusts and over 30 independent providers
"We previously used Docman Hub, we've now moved to Docman Connect to be able to send clinical documents to the majority of GP practices nationally"
— Darren Kirmond, System Development Manager
Blackpool Teaching Hospitals NHS Foundation Trust
"Docman Connect helps us meet key national standards that have been set out in our contracts. It means sending documents within a required timeframe needn’t be challenging."
— Vicky Williams, Clinical Support Systems Manager
Cheshire & Wirral Partnership NHS Trust
Featured resources for you
Are you sending clinical documents in the way GP Practices and CCGs prefer?
Watch our webinar as we look at how other qualified providers have reimagined how they are sending electronic clinical correspondence.
Online healthcare provider Doctor Care Anywhere has supercharged its service with digital messaging platform Docman Connect to enhance security and efficiency, as the global demand for virtual healthcare continues to rise.
16 May 2019 by Ric Thompson, Managing Director - Health & Care
All paper-based referrals to be eliminated resulting in annual cost savings of £12,000 with digitally-driven approach for NHS partners and GPs.
11 Apr 2019 by by Ric Thompson, Managing Director - Health & Care
Advanced has partnered with the The Doctors Clinic Group (DCG), the UK’s largest private GP and healthcare services provider. DCG will be using Docman Connect to improve continuity of patient care, reduce paper trails and enable record sharing between the NHS and private GPs.