ADVANCED DIGITAL DICTATION
Dictation and transcription software
Move to a customisable Cloud dictation solution that will deliver instant cost and efficiency benefits to your organisation.
Produce documents quickly, and easily, so you can focus on higher value tasks
Advanced Cloud dictation technology offers an extensible solution that can be configured to meet your exact requirements. In addition to a traditional dictation workflow, users can also benefit from a native mobile app, two versions of speech recognition, and a flexible outsourced typing resource.
"For a reasonable cost, we were able to source a flexible, easily managed dictation and transcription system.”
Helen Powers, Head of IT, Bridge McFarland
Speech recognition modules
Outsourced transcription resource
Bi-directional mobile app
Monitor and report progress
Role specific dashboards
Intelligent job routing
Secure and compliant
We understand and solve your key issues
We develop software that is designed to solve our customers key challenges.
- An evolving market
Because they are working in such a fast changing landscape, law firms need flexible work tools. Users need 24/7 easy access. Managers require the ability to track workloads, allocate tasks and measure productivity. Finding the right solutions can be a time-consuming journey.
- Disorganised tasks
A lot of time is wasted by users trying to complete inefficient administration tasks. All of the teams in law firms need a more flexible work environment so they can easily share tasks and complete them quickly to ensure optimum efficiency.
- Wasted time
Business success depends on balancing client requirements with available resources, in a timely and cost-efficient way. Having to wait for support teams to complete documents can disrupt workflow, lead to errors, or delay matter completion.
- Digital Security
Significant numbers of people are now working remotely and using digital technology. The benefits are clear, but secure authorised access, on-going compliance, and the potential for cybercrime, remain a major concern to law firms.
Years of experience
in dictation technology
Featured resources for you
How our Digital Dictation software can help you
FEATURES & BENEFITS
Achieve complete dictation efficiency at a reasonable cost
Delivering all of the features and functionality you expect in a modern dictation system to ensure your firm’s users can work quickly and efficiently to beat tight deadlines and produce accurate, high quality document transcripts.
Digital Dictation lets you choose the specific process solutions you need to make your document production workflow smooth, efficient, and easy to manage.
A comprehensive solution
Authorised users have 24/7 access from any windows web-enabled device, wherever they are
Our bi-directional mobile app is suitable for use on both Apple and android devices
Real time and deferred speech recognition modules allow fee earners to produce their own documents quickly
An outsourced transcription service will help your firm ease reliance, and pressure, on support teams
Intuitive ease of use with little, or no, training required
Role specific dashboards provide a clear view of dictation workloads to every user
Reporting functions can be configured to ensure complex information is easy to view and understand
All users have on-going access to our friendly and knowledgeable helpdesk team whenever they have a query
Free up resources
Instead of investing resources in updating an internal infrastructure, you can easily move to a Cloud solution that will deliver measurable time and cost savings across your organisation.
A leaner, more effective business model that’s based on operational funding rather than capital expenditure
Save the time and expense needed to roll out, store, upgrade, manage and maintain onsite servers and software
Our transparent charges help you easily forecast annual payments, with price guarantees of up to three years
Unlimited dictations means there are no additional charges related to the quantity of dictations produced
During your contract term all Cloud software releases are supplied to you free-of-charge
Only pay for what you need. Cloud scalability means you can add or remove user licenses when you need to
Outsourcing transcriptions is a cost-effective and reliable alternative to hiring temps to cover busy periods
A smooth user experience
With easy to follow, role-specific dashboards, users can easily view the information they need to manage dictation workloads efficiently. This modern application delivers what’s needed to enable immediate reaction, quick completion, and efficient resource management.
Agile document completion
Digital Dictation gives lawyers the ability to capture information quickly and easily, and the peace of mind to know documents are being processed, completed, and delivered in a timely manner.
Dictation revisions or additions easily slot into the correct place on the recording
All supporting comments or documents can be attached to each transcription, as required
Each dictation can be prioritised according to urgency, with expected due date and time inserted
Intelligent job routing allows fee earners to send transcripts to one specific, or many, typists
The priority of each dictation is clearly identified when delivered, so urgent work can be completed first
Each file is classified by document type to aid the prioritisation of non-urgent work
All dictations include relevant amendments, attachments, and comments to prevent any misunderstandings
Superior, high-definition sound quality, with volume control that adjusts to the user’s environment
Reduced pressure on support teams
Digital Dictation is accessible, extensible, and secure, so it reduces the management and maintenance burden, saving time and freeing vital members of staff to focus on more productive tasks.
An administration dashboard allows monitoring of live updates and tracking for every dictation
Measure the value of the work being processed
Release bottlenecks by calling in additional typing resource whenever needed
Audit minutes worked by each typist to uncover, and improve, any performance issues
System updates and maintenance included, and client-side updates take place without user disruption
Scalability allows fast, easy management of user licenses
Supports Citrix Terminal Services & virtual environments. Hardware drivers are delivered within the software
SQL server as standard
The perfect efficiency tool for modern law firms
By incorporating the powerful benefits of speech recognition technology, law firms of every size can significantly reduce the time, administration, and money spent on document production tasks.
Deferred Speech Recognition
Developed in accordance with customer demand, this module uses Automatic Speech recognition (ASR) to convert the spoken word to completed text in just minutes, while fee earners progress other work.
The power of AI
24/7 access and intuitive ease-of-use with a modern interface
Provides highly accurate transcriptions, even for legal-specific words and phrases
Fee earners can work much more quickly, with reduced reliance on support staff
Deferred Speech Recognition licenses are required for authors only
How it works
The author dictates the transcription and with one click, sends it to our AWS server
Within minutes, a fully typed transcript of the dictation is returned
Either the author, or a nominated typist, can pick up the file and make any amendments or corrections
The document is pasted into the required document template and the process is completed
Real Time Speech Recognition
Real Time is an ideal solution when instant results are required. Whether an urgent email, letter or memo, the user simply speaks and the words appear immediately on the screen as they are dictated.
Installation is quick and straightforward
Contains add-ins for Word and Outlook, or users can copy and paste into a different template if required
Immediate transcription results
How it works
Words appear on the screen as the author speaks
Any required changes can be made directly on the screen
The author can choose to finish the document or send it to support staff for completion
Gain even more dictation efficiency through your practice and case management system
Create new dictations more quickly via this integration which streamlines the dictation process by allowing Advanced Digital Dictation to be launched from directly within ALB and P4W.
A streamlined dictation process
This efficiency solution provides a more accurate process for completing everyday matters, and decreases the number of tasks fee earners and authors have to undertake in order to achieve completion.
Saved time, less effort
Recover more time by not having to rekey client and matter information
Client name, matter reference and matter description fields are automatically completed, using PCMS data
Prevent human error and ensure all dictations are directly connected to the correct matter
Ribbon menus can also be used to record flexible, ad hoc dictations that don't require PCMS data
Secure and protected
We understand the critical importance of security to your firm
To protect confidential information, we’ve put everything in place to ensure that no unauthorised person can gain access to your dictations. Even If your internet connection is disrupted, your data remains secure and is uploaded as soon as connection is restored.
Putting the barriers in place
We make effective job sharing, workload transparency and mobile working safe by ensuring everything is in place to guard against unauthorised access to confidential information.
Flexible, centrally controlled levels of user access, for single or multiple roles
Private dictations can be easily identified and accessed by a nominated private typist when required
Secure data back-ups ensure that in cases of system failure or disaster, data remains easily retrievable
World class security
Your data is protected by an HTTPS connection, providing industrial layers of encryption
An updated TLS-security protocol facilitates on-going privacy and data security for internet communications
As a Cloud application, all data is stored in private, highly secure data centres
Azure or AWS Cloud storage, with stringent ISO and other international standards in place
There when you need it
We can provide full integration with DictateNow. They’re the UK's largest provider of transcription, offering trusted services to more than 1000 UK law firms, barristers and in-house counsel, with a pay-as-you-go solution that allows you to choose the level of additional support you need.
To ensure uninterrupted progress of dictations, integration is fast and easy. You can quickly access a team of 300+ experienced, UK-based legal typists, whose accuracy and speed are guaranteed.
Files are transferred directly from Digital Dictation
To ensure document confidentiality, completed documents are returned as an encrypted email attachment
Typically, documents are returned within one hour. A priority service is also available for immediate return.
This service is available when you need it - 24/7/365
Tried and trusted
Successfully serving the UK legal sector since 2002
The UK based secretarial team has a broad range of legal experience, and in specific areas of law
Bespoke typing teams can type dictations into your PCMS or document management system if required
Files are checked by a team of law graduates, senior legal secretaries, and document production specialists
Holding internationally recognised standards for information security management, DictateNow is fully accredited to ensure you of the safe transfer, and management, of your data.
UKAS accredited ISO 27001 (information security), ISO 22301 (business continuity), ISO 9001 (quality)
Registered with the ICO for data protection, and fully compliant with GDPR regulations
Fully compliant with the SRA guidelines
Typists are spread throughout the country to ensure geographic separation of sensitive work
Who succeeds with us
1000's of users rely on digital dictation every day
"Cloud has decreased the pressure on our internal infrastructure. You can't argue with the advantages of getting a much better system for less money."
— Richard French, Partner, QualitySolicitors Burton & Co
"I can instantly measure the productivity of each individual and plan resources around that - outsourcing or keeping dictations in-house."
— Jamie Abrahams, Operations Director, Harold Benjamin
“We plan to further expand our dictation capabilities with the addition of speech recognition. We’re excited about the advantages this can offer us.”
— Helen Powers, Head of IT, Bridge McFarland
Starting your journey
We're fully invested in making your journey a success. Our team of knowledgeable experts will meet with your teams to provide product demonstrations, ask questions, and discuss your requirements.
Understanding your challenges
We'll present a comprehensive offer with solutions based on our previous conversations. We'll make any adjustments required until you are fully satisfied that this offer delivers what you need.
Planning your journey
Once you've signed up with us, we will arrange an introduction call with our implementation team. They'll explain how they will help you through the incorporation of Digital Dictation into your firm.
On the road to go live
To ensure a smooth implementation, our experienced Project Delivery Team will build a plan of action and perform a comprehensive test drive of the system before it goes live.
Delivery and up and running
We're all ready. As your product goes live, we make sure we're on hand with any help you might need. Our implementation packages are designed to fit around each customers individual needs.