Goldcrest

Customer service excellence for housing associations

Based on Microsoft Dynamics CRM, we have devised a solution to simplify the handling all interactions between your  residents and your staff, using intuitive and flexible interfaces.

We know that housing associations face numerous challenges when dealing with customers. A common issue is that organisations use multiple systems to log and find information. Often there is no integration between these systems which  causes problems when you need to access resident information quickly or track down previous contacts.

Our focused solution not only meets these challenges, it also provides specific workflows to manage the vast majority of queries logged by residents.

We simplify the complex – Fact Sheet

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Cloud Solutions delivered with excellence in mind

Our recent Cloud Survey has shown that nearly 1 in 2 UK businesses are adopting a Cloud-first strategy to their technology investment and capitalising on the significant benefits offered by Cloud-based ERP solutions in the process.

We work alongside our customers to supply comprehensive and long term support for an ever-changing business environment.

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