ADVANCED WORK HUB

Work Management Software

Unite your back office to key stakeholders, functions and resources.

work management software in use

OVERVIEW

Manage mobile teams more effectively

Pull disparate systems together to create a single view of data and tasks. This enables you to efficiently manage the job flow between central functions and your field-based workforce. Work Hub allows you to coordinate cases with multiple work items spanning various teams, departments or skills.

"Work Hub has enabled us to connect our entire workforce, from back-office teams right through to mobile workers. Staff can now share accurate, up-to-date information in real time."

Ryan Davis, Senior Repairs Co-ordinator and Systems Officer, Sandwell Council

Key capabilities


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Resource Managementadvanced_icon_ticks.svg


Stock Managementadvanced_icon_ticks.svg


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Work Order Managementadvanced_icon_ticks.svg


Financial Managementadvanced_icon_ticks.svg


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We understand and solve your key issues

We build products which are designed to solve our customers key challenges.

Featured resources for you

BROCHURE

The most effective way to manage field-based services

eBOOK

Mobile working

 

A better way for housing organisations to manage a field-based workforce.

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WHITEPAPER

Six steps to field service excellence

CAPABILITIES

More than just
Work Order Management Software

Find out more about the powerful features that sit within Work Hub

How our Work Hub can help you

FEATURES & BENEFITS

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“We are planning on developing our systems even further and widening the Work Hub to other services in Sandwell Council, so the relationship will just grow and grow.”

Neil Martin, Business Manager, Asset Management and Maintenance Service

sandwell council case study

IMPLEMENTATION

Welcoming you onboard

 

 

Starting your journey

1 day

Starting your journey

We'll make sure your use of Work Hub is a success from day one as a customer. While we treat each customer individually, our standards and attention to detail remain the same. This is what your journey will look like once you've signed up...

Understanding your challenges

1 week

Understanding your challenges

Once you have signed up with us you will have an introduction call with your new Customer Success Manager who will explain who they are, how they can help, and they will get a better understanding of you and your business to they can help drive your onboarding programme to be a success.

Planning your journey

2 months

Planning your journey

Alongside your Customer Success Manager, our Project Delivery team will build a plan of action for your journey to go-live with due dates and owners to ensure we are prepared to succeed.

On the road to go live

Destination

On the road to go live

Working through the action plan, we execute the plan with you and get you ready to where you need to be to adopt Work Hub.

Delivery up and running

Delivery and up and running

We get you live on the product and make sure we are on hand for any help you might need.

Our implementation packages are designed to fit your individual needs as a customer.

Frequently asked questions

  • What is Work Management software?

    Work Management software allows organisations to plan, track, organise and review both projects and non-project tasks with the objective of improving efficiencies and end-to-end processes. Our Work Hub holistic Work Management solution is for any organisation with customer and client field service responsibilities to enable case management, work, field resources, non-human resources and finance teams to be fully connected.

  • How will Advanced Work Management software benefit my field-based organisation?

    Work Management software is the glue which further unites the back-office functions to all other functions and services provisioned across the lifecycle of a field service management solution. Our Work Hub solution allows you to co-ordinate cases with multiple work items spanning various teams, departments or skills. This ensures that every item of work is conducted in the most efficient way possible, improving customer service and reducing costs.

  • What are the key features included in the Work Management software?

    1. Manage relationships with customers, clients, service providers and sub-contractors along with any contractual obligations in one single system.
    2. Stock Management capability to help support the movement of stock out, return stock to supplier, receive new stock, correct stock levels and modify controlling levels.
    3. Financial Management including job costing, charging, work-in-progress and invoicing to ensure job profitability plus integration with Advanced Open Accounts and associated reports.
    4. Integration with Advanced DRS Project Planner to manage, plan and schedule large numbers of tasks at a single location as a complete project.

  • Is the Advanced Work Management software an integrated platform?

    Work Management software seamlessly integrates with the other Advanced field service solutions, namely Job Manager, Dynamic Resource Scheduler and InfoSuite, to provide the complete platform to accomplish field service goals.

  • How much does Advanced's Work Management software cost?

    Our pricing is calculated by looking at the number of field-based operatives on a user per license basis.

RESOURCES

Field Service resources that help you transform

Go Green for Gold Standard Service

 

The correlation between increased customer satisfaction and implementation of greener working practice requires implementation of intelligent digital field service management software for successful outcomes.

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25 Jan 2022 by Nathan Ollier, Vice President, Public Sector and Field Service

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1 Oct 2021 by Nathan Ollier, Vice President, Public Sector and Field Service

Digital Solutions for the Digital Native Generation

Field service management must take the lead in solving this problem for itself, not only by poaching skills from the construction industry, but by attracting, engaging with, and retaining skilled talent for themselves.

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30 Nov 2021 by Nathan Ollier, Vice President, Public Sector and Field Service

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