Managed Hosting Services

Supporting over 1200 customers, and managing over 50 million patient records

Why Managed Hosting Services?

Advanced is one of the UK’s largest software companies and over the last 10 years has developed a comprehensive Managed Hosting Service to support the our customers and their organisations. These services reduce cost, move customers into a fully managed service and are assured through Advanced Security Services.

Our customers vary in size from a few users to many thousands. Irrespective of size, all customers receive a consistent and reliable service, fully supported through our UK-based Data Centres and UK-based service desks (all underpinned by contractually agreed service levels). 

The services we provide include the proactive management of systems across different applications and locations, a single point of contact that ensures end-to-end ownership of all issues and the consistent monitoring of systems so they can be repaired and updated as necessary.

Not only do our hosting applications offer daily backup of the operating environment, but we also provide specific IT service management components following ITILv3 best practice (incident management, problem management, request fulfilment, change management, capacity management, release management and configuration management).

Our hosting offering doesn’t end there as we offer extensions to our service including up to 24/7 service desk support, N3 compliant network connections for the health sector, further connectivity options such as point to point, Internet and MPLS circuits.

Our Managed Hosting Service

Managed Hosting Service

Managed Hosting Service

Having us manage your Advanced applications means our experts will protect, repair, monitor and update your system constantly to ensure your business is always running at optimal levels.

Data Centres

Data Centres

Our purpose-built data centres meet or exceed Tier III (equivalent to TIA942) standards, and are protected in line with industry best practice and NISCC guidelines. They have multiple levels of physical security and are manned and monitored 24/7. Our certifications include ISO 27001 accreditation, which we achieved in 2013 for information security management.

Managed Backup

Managed Backup

We ensure full backup and restore functionality for our applications customer data and customer specific applications. Full backups are performed nightly and replicated to a second data centre for off-site storage.

 To find out more about Advanced Hosting

Read the Fact Sheet

Some of the Advanced solutions we currently host

Our capabilities enable to host a broad range of solutions, including the following:

Exchequer

Exchequer

We understand that growing organisations need new ways to boost productivity and demonstrate effectiveness, whilst reducing departmental costs and achieving more with less budget. Senior professionals of small to medium-sized organisations are accountable for numerous functions and Key Performance Indicators.

OpenHR

OpenHR

Whether you're in the private, public or third sector, we have a solution that will suit your requirements and grow with you. We offer a wealth of sector expertise, and our HR solution can help you to take full control of your workforce management.

OpenPeople

OpenPeople

OpenPeople is our fast and accurate payroll processing solution that gives you all the tools for full payroll parameterisation, payroll production and maintenance of employee payroll details.

OpenAccounts

OpenAccounts

OpenAccounts is a fully integrated, award-winning suite of financial accounting modules. It’s designed to help lift the load from finance teams, so they can focus on adding value to the business. It does this by delivering accurate management information across your entire organisation in real time, helping to reduce costs and boost financial visibility.

MLC

MLC

MLC manages all aspects of chambers, including billing, diaries & CRM. We’ve also built in Cloud collaboration capabilities, bespoke marketing options and a mobile interface to help barristers and clerks save time on admin processes and grow the success of chambers through software which is integrated, flexible & available anytime, anywhere.

ALB

ALB

Fully integrated practice and case management software with a powerful workflow toolkit to allow bespoke creation and management of processes.

Adastra

Adastra

Adastra Clinical Patient Management system allows you to manage episodes of care across a wide variety of demanding urgent care settings, including community pharmacies, out-of-hours services and NHS 111 providers.

Caresys

Caresys

Our flexible, modular system for efficient care home management enables you and your care workers to easily access and share information, reducing admin and freeing up more time for carers to spend with service users.

Odyssey

Odyssey

Our National Institute for Clinical Excellence (NICE)- accredited clinical decision support solution, Odyssey, enables clinicians working in demanding urgent and unplanned care settings to deliver fast, accurate patient triage.

Staffplan

Staffplan

Whether you’re a local authority or private sector care provider, Staffplan from Advanced enables you to transform your scheduling, improve staff efficiency and focus on providing personalised care.

We provide what you need because we are market experts as well as technology specialists.

We know the software that you need to fulfil your organisation’s purpose because we built it, and we know the hardware it requires to perform at it’s best because we own it.

We understand why you need it to work because we understand you. 

Managed Hosting Services news article

News and Blogs Security 39

Addressing security misconceptions about the Cloud

It’s no longer a case of why or if, but when, organisations will move to the Cloud. Most now recognise that the Cloud allows them to focus on driving their core business, as well as minimise cost and leverage economies of scale, improve end-user experience, and reduce operational risk.

Cloud

Journey to the Cloud: Finding the right way

Moving to and integrating a Cloud strategy is fast becoming the first choice for positive digital disruption. Thousands of British organisations of all shapes and sizes have dared to reimagine their business and are realising the benefits of the Cloud. But there are different ways to use the Cloud, depending on an organisation’s current situation and future plans.

News and Blogs Generic 46

We really are focused on you

Need more help?

Support center

Support Centre

With a 300 strong dedicated support team, you can get in touch with us via phone, email or through our 24x7 online customer portals. We’re here to help.

Resource center

Resources

Find out more about our solutions & how we have helped our customers reimagine their business by searching our resources.

Success Stories

Success Stories

See how we enable our customers to positively impact millions of people.