In the world of urgent and emergency care, decisions need to be made quickly and safely. Our Adastra solution provides staff working in emergency care settings with the tools to provide patients with the correct course of treatment, whether that is a referral to their GP or dispatching an ambulance to take them to hospital. It ensures clinical handover is seamless and all records are updated.
ADASTRA
Clinical Patient Management
SUPPORTING 70,000+
WORKING WITH 85%
OF NHS 111 SERVICES
OUR SOFTWARE IMPACTS
40 MILLION PATIENTS
Understanding key issues
CHALLENGES
Correct patient referral
When a patient rings 111 or presents at an urgent care facility, it can be hard to advise the most appropriate care pathway without full access to the patient’s medical history.
Unpredictable level of calls
Patients seeking care are hard to predict making preparation difficult. This increases the pressure on staff and the risk to the patients.
No access to GP records
Patients attending emergency care services are often in pain and distressed. They may be unable to provide a full and accurate description of their medical history.
Meeting changing standards
The standards for the urgent and emergency care services are becoming stricter to ensure patients receive the highest standard of care.
How Adastra can help you
FEATURES & BENEFITS
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Real-time visibility
Timing is key in urgent care, every second makes a difference, which is why Adastra lets you view and send information in seconds.
Access to GP recordsAdastra uses the Medical Interoperability Gateway (MIG) to provide clinicians with real-time views of a patient’s GP record at the point of care.
Emergency data complianceAdastra provides automated submissions, which ensure all the necessary patient data is collected and compliant with the Emergency Care Data Set (ECDS).
Integration with GP ConnectAdastra has been integrated with GP Connect enabling emergency care providers to view important information about a patient e.g. encounters, allergies, medications and referrals.
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Making processes simpler
The urgent care setting is stressful enough without overly complicated processes, Adastra makes episodes of care quick and easy.
Handling episodes of careAdastra allows clinicians to quickly and accurately assess the patient’s condition and refer them efficiently onto the most appropriate care pathway.
Prescribe electronicallyAdastra includes an embedded Electronic Prescription Service (EPS) solution, making it quicker and easier for a clinician to prescribe medication for a patient to collect locally.
Reporting and analytics toolsAdastra provides valuable reporting and analytics. It can report on National Quality Requirements (NQRs), Minimum Data Set (MDS) and information from various other dashboards.
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Seamless integration
By being integrated with other service organisations, can give their patients a more seamless journey of care.
111 integrationAdastra provides customisable workflow and prioritised case lists that fully integrate with the 111 service. This enables 111 calls to be transferred to an Urgent Treatment Centre.
Send information to GPsAdastra enables clinicians to record information about an episode of care and send further details to the patient’s GP ensuring continuity of care.
Dispatch ambulancesAdastra enables 111 call handers to prioritise, and efficiently and urgently dispatch ambulances, only when necessary, without delay to the patient.
Access to GP recordsFrequently Asked Questions
- What is Adastra software?
Adastra is a highly flexible patient management solution designed to support the specific and unique requirements of urgent and unscheduled care. It can be easily configured to manage both face-to-face and telephone-based activity, and interoperates with a wide variety of other systems to enable more informed decision-making and clinical continuity.
- How has clinical patient management adapted to Covid-19?
The Adastra Clinical Team has created two new case question sets, which can be used to pre-assess and advise patients for Covid19. We have extended Adastra to help NHS patients through the current crisis by providing a sophisticated overspill / queuing system for those calling NHS 111. We have also introduced a video consult solution to Adastra to reduce face-to-face contact.
- What are the benefits for an Urgent Treatment Centre (UTC)?
Since most 111 providers use Adastra, it offers a cost-effective fully integrated solution for UTCs too, enabling appointments to be seamlessly booked and managed, and providing full access to patients’ details. Adastra’s flexible configurability enables UTCs to quickly and efficiently manage all aspects of patient care.
- How will Adastra make processes simpler?
Adastra’s flexibility enables it to be configured to match real-world requirements, presenting only the information and functionality each user needs to perform their role, making it simple and easy to use.
- Can Adastra be integrated with other service organisations?
Yes. Adastra has an unparalleled track record of integration and interoperability with other solutions, including national systems and local care records.
- How does Adastra ensure maximum productivity and efficiency?
The system is configured to each customer’s preferences, ensuring buttons, menus, queues and screens, reports and other aspects all provide the functionality and information each user requires to perform their role. This saves time searching through menu items, scrolling through pages of data and figuring out which button to press, freeing staff to concentrate on delivering patient care.
- What can Advanced offer an Urgent Care organisation?
Adastra has been at the forefront of supporting urgent care for over 20 years, backed by a team of highly experienced consultants and support staff. Our expertise, gained through helping a wide variety of urgent and unscheduled care settings over many years, is shared with each new customer and implementation, providing unrivalled know-how and best practice advice and guidance.
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Dedicated Support Team
24hr Customer Portal
Regular Product Updates
97% Project Delivery Score
Additional insights to help you transform
RESOURCES
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Adastra News
Blog Read blog -
The Path to 21st Century Healthcare
Whitepaper Read whitepaper -
Cardiff and Vale University Health Board increases the capacity of its 24/7 urgent care service with Advanced solutions
Tools Read case study
News & Opinions
PRESS // 17-04-2020
Advanced provides solution to help clinicians in self isolation to cont…
by Ric Thompson, Managing Director - Health & Care
Advanced integrates Adastra with GP Connect Access Record: H…
PRESS // 24-04-2019
Advanced acquires market-leading Cloud technology provider
PRESS // 02-07-2018
Urgent care patients to benefit from electronic prescription…
PRESS // 03-04-2018
