Modern, digitally aware, consumers automatically expect to choose the goods and services they need online and this includes conveyancing. They are looking for a quick response, transparent pricing and clear scheduling.
ALB Conveyancing helps law firms meet these new expectations. It provides dedicated conveyancing processes, with tailored actions, that allow legal practitioners to efficiently manage the entire process while reducing both administration and the number of fee earner hours required for matter completion.
ALB CONVEYANCING
Conveyancing software
86% OF CONVEYANCING CLIENTS ARE INFLUENCED BY COST OF SERVICES
42% OF FIRST TIME BUYERS FELT THEY DIDN’T RECEIVE CLEAR INFORMATION
Delivering conveyancing services
CHALLENGES
Changing expectations
A new generation of tech savvy consumers expect 24/7 access to online legal services and many no longer choose providers by their location or through recommendation.
Increasing competition
Many smaller, high street conveyancers are seeing their margins decline as they struggle to compete with online providers who offer their services for pre-agreed set fees.
Time pressures
Without the correct automation in place, completing a conveyancing matter can be a long-winded, time-consuming paper chase that makes it difficult to calculate billable time.
Security
The large sums of money involved in conveyancing make it a target for fraud. According to Land Registry figures, in the year to April 2017, £25 million was lost through property hijack.
Compliance
Generation Data Protection Regulation (GDPR) compliance requirements are forcing firms to move from traditional, paper-based communications to controlled and trackable digital channels.
Communication
Many clients do not fully understand the legal jargon in conveyancing documents and fear they are being given poor explanations in regards to relevant details.
How our conveyancing software can help you
FEATURES & BENEFITS
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Communicate
Keeping clients informed at each step, and making them a part of the process, will help you meet expectations and build a stronger firm with satisfied customers and higher levels of repeat business.
24/7 quoting
You can increase your conversion rates with our online quoting tool that allows you to provide conveyancing quotes exactly when potential customers are looking for them.
Fast start
Our quoting dashboard allows you to view accepted quotes and to convert them, while ALB ensures client due diligence by completing tasks such as conflict checks.
Any time, any device
Keep your clients informed with Legal Live, our client portal. It enables clients to gain secure, 24/7 access to matter progress, documents, milestones and critical dates.
Smooth progression
Streamline your client set-up even further, and save your firm valuable time, by allowing your clients to self-complete required forms and documents.
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Automate financials
ALB automation frees up fee earner time. It provides them with additional hours to focus on core, billable tasks, by automating calculations and the flow of financial information for property transactions.
Centralised data
Store all of the financial information and calculations for property transactions in a secure, central location that authorised users can access easily.
Financial breakdown
This divides payments and receipts to be logged and stored within the matter and adjusts them without the need for any data re-keying, reducing errors and saving time.
Automatic calculations
New mortgage advances are instantly obtained using the lender contact data and additional factors, like ground rent or service charges, are automatically calculated proportionately.
Transparent billing
The Purchase Agenda allows transparent billing. It shows details of who actioned a matter, and when, creating an easy-to-view summary of the matter and all of the work undertaken.
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Save time
Non-specific case management can increase both administration and completion times. ALB automation provides dedicated conveyancing processes with specific screens and correspondence to reduce errors and increase productivity and profitability.
Centralised administration
ALB allows you to consolidate the day-to-day administration of a matter by storing all transaction information in one convenient, central and accessible location.
Automated action
You can easily automate actions such as adding contacts, diarising tasks, setting matter limits and creating correspondence.
Less typing and administration
Auto-populating documents and forms with data that’s already in the system helps structure department procedures and saves significant amounts of time.
Full mobility
Our mobile solution lets you access matter information whenever or wherever you need it. This includes time recordings, client relationship data, task management and matter overviews.
Automatic notifications
Use our automatic notification feature to keep your clients informed. This allows fee earners to spend less time updating clients and spend more time on billable activities.
Integrated forms
A fully integrated Cloud Forms library allows users to easily create forms that are auto-populated with client and matter data to improve efficiency and reduce errors.
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Tailor processes
ALB is a fully integrated solution that offers process-specific functionality to ensure the conveyancing process meets the requirements of both your firm and your clients.
Link data
A convenient Agenda Screen guides users to use contact links for additional matter parties, streamlines the creation of correspondence and adds relationship links in the database.
Capture critical dates
Entering key dates (exchange / anticipated completion / completion) will install a diary reminder in the fee earner’s name and ensure dates are captured and stored for team access.
Standardise processes
Client and matter inception tools provide customisable screens that allow the standardisation of processes across a firm, enabling less skilled staff to complete client and file opening procedures.
Stay on track
Pre-requisites can be set within your preferences. This reduces the risk of any actions being delayed and key deadlines being missed unnecessarily.
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Remain secure
ALB allows you to build your processes in an automated way. It mandates steps, captures data and ensures your firm’s processes are strictly followed to help control security and compliance issues.
Quote transparency
Using ALB will help you comply with SRA Transparency Regulations by making it easier to offer, and publish, fixed rate conveyancing price quotes.
Auto checks
This intelligent conveyancing system assists the investigative process and ensures client due diligence by completing crucial tasks such as conflict checks.
Submission audits
Integrated online digital portals enable the automated submission of SDLT and AP1 forms, retaining a copy of the history of each submission and providing a full digital audit.
Critical details
The necessity for law firms to confirm a payee’s bank account details has never been greater. We’ve built Lawyer Checker into ALB Conveyancing to help firms mitigate the risks.
Joined up
Streamlined ALB integration removes work silos, duplicated effort and the re-keying of data. It will help your firm reduce the risk of errors caused by the use of disparate systems.
Automate processes
Productivity modules allow you to automate your processes, mandate steps, capture data and ensure your firm’s processes are strictly followed.
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Make opportunities
Many firms don’t have dedicated marketing resources to attract new business. Opportunities such as offering a will writing service to conveyancing clients can be lost. Our integrated, easy-to-use marketing resource will help you avoid missing out on potential revenue.
Reach out
Integrated with the Microsoft Dynamics CRM platform, ALB Conveyancing allows you to easily target current and potential clients with effective marketing campaigns.
Measure
Our convenient reporting function allows you to evaluate response rates from your marketing activities and to revise campaigns and increase response rates.
Grow
Evaluating marketing activities provides invaluable market knowledge and indicates which campaigns and messages you should use to increase your client numbers.
Ongoing software innovation and developments
PRODUCT UPDATES
We are always improving and innovating our products to deliver the best experience for our customers. Here are a selection of the latest updates to our conveyancing software.
- ALB 3.2
- Cloud Documents Module
- ALB Connect
- ALB Insight - ALB 3.1
- Legal Live portal
- New draft billing wizard
- Billing authorisations
- Bulk billing
- Client-level billing
- ALB 3.0
- ALB Mobile
- Quote tool APIs
- Integration with Workshare Compare
- Improved document versioning
- ALB 2.9
- GDPR and archive management
- Data clean-up tools
- J Code tracking
- Improved conflict checking
- ALB 2.8
- Microsoft Dynamics CRM with Legal Link
- Marketing within ALB
- Cloud Forms integration
Explore our additional solutions
Practice Case Management
ALB AND P4W
Our practice and case management systems allow law firms to maintain productivity and efficiency in an ever-changing market.
Learn MoreLegal forms
CLOUD FORMS
Cloud forms incorporates our Laserform and OyezForms software with new features, including forms in paper and digital format.
Learn moreDictation Software
DIGITAL DICTATION
Cloud technology including security, 24/7 mobility, easy work sharing and built-in compliance and risk management.
Learn More