Accurate time recording is key for professional service providers. It allows them to maximise revenue, adhere to good billing practices and meet compliance obligations. Although vital to the financial health of an organisation, correctly capturing all time spent on client projects is one of the most challenging tasks that busy professionals undertake. Carpe Diem is our innovative time recording solution. It helps professional services organisations, such as those in the legal and financial sectors, capture billable time from any location, at any time, on any device.
Understanding key issues
Busy employees may work on numerous client projects every day. Any delay in manually recording time makes it difficult to accurately capture how much time was spent on each activity.
Having to return to a desktop to capture time makes it more likely that time will be lost and re-entering data from handwritten notes increases the burden of administration.
Many clients expect pre-agreed prices. Reliable data regarding time spent on project completion is a significant factor in correctly measuring the cost and profitability of projects.
Professional billing must meet regulatory requirements. The task of interpreting billable time for every individual project takes time and puts additional pressure on staff.
With the advent of competitive online service offers, client loyalty is decreasing. Charges need to be detailed and accurate to remove the risk of client dissatisfaction or complaints.
>40% OF TIME
SPENT ON NON-BILLABLE TASKS
PROFESSIONALS CAN LOSE
UP TO 1 HOUR A DAY
THROUGH TIME LEAKAGE
THE VALUE OF THOSE LOST HOURS
CAN BE UP TO £65,000 PER ANNUM
How Time Recording can help you
FEATURES & BENEFITS
Smart time recording
Simple to use and instantly accessible, Carpe Diem can assist your firm by cutting time capture administration and allowing you to increase revenue in line with the total number of hours billed.
Record time as it happens
Carpe Diem ensures instant timekeeping by providing the option to capture billable time the moment it is created, on whatever device users have access to over various locations.
Smart Timers allow users to start and stop time for different activities and as they move from one project to another. Hosted sidebars ensure this feature is always accessible.
Time gap recovery
Users can auto-populate historic timesheets based on their digital footprint, or find missing time easily by responding to automated, intuitive prompts.
Predictive assistance auto-completes forms, and provides in-line spell checks, to make the process of entering information quick and intuitive for busy professionals.
Users can choose to type, handwrite or dictate time entries. Natural Language Processing analyses free form text to extract key words and phrases to create accurate records.
Accurate, transparent billing is key to building trust. Professional service providers need to be confident that their time capture and billing processes can satisfy the scrutiny of clients.
Access to work applications from any location is now an efficiency necessity for busy professionals. Using Carpe Diem to record time while away from your desk reduces time leakage and lost hours while easily providing accurate time records.
Any device, any time
Capturing time entries from a smartphone or tablet means users can instantly record billable time the moment it happens – from home, on client premises or when travelling.
Carpe Diem Mobile removes any duplication of effort. All billable elements are captured in one application and are available to view from any location or device, either on or offline.
The time taken for unexpected client communications like phone calls and emails can be captured automatically while they happen, to prevent time leakage.
Direct to accounts
Users can conveniently close project time periods at their desk, or on the move, and send the time entry direct to the accounts department for invoicing.
Carpe Diem provides instant transparency to your business metrics and time capture performance. The fully customisable dashboards supply actionable management information that can improve performance, assure compliance, reduce risk and improve cash flow.
Captured data provides critical insight for setting rates. It allows you to accurately predict actual costs in order to submit a competitive, yet profitable, bid for new projects.
Data helps you schedule work and it can also help you identify which types of work to bid for. Both contribute to sound decisions that can underpin your firm’s profitability.
The Carpe Diem Task Centre can automate and schedule reports on an individual or firm level, and publish results to key stakeholders for unprecedented performance transparency.
Gain even more control by enabling administrator’s to schedule or trigger tasks that prompt users to take corrective action on their time keeping whenever necessary.
Our powerful management console allows Finance Teams to track and reduce the period of time between activity, time-capture, invoicing and payment.
Comprehensive dashboards for reviewing work allocation or resource availability, by individual or group, allow efficient, dynamic reallocation of work to those with spare capacity.
A tailored approach
Carpe Diem can deliver exactly what your business requires. It incorporates a range of powerful, configurable functions that make it accessible to all types of organisations, regardless of the size of the organisation or the number of users.
Scalability means the system can easily expand to meet the requirements of your firm as it grows. You can simply add, remove or revise user profiles whenever you need to.
Our time capture system has been vigorously stress tested. It currently supports more than 25,000 timekeepers with 800,000 time postings a day and 160 postings per second.
Carpe Diem’s interface is consistent across all devices. This ensures that training requirements are reduced and that users find it easy to use and adopt.
Your company can choose to host Carpe Diem on premise or in the Cloud. We can also offer full management of implementation and multiple training processes to meet your needs.
Engineered to take the latest technologies into account, Carpe Diem’s fully exposed APIs allows it to integrate seamlessly with other leading industry applications, including NetDocuments.
Ongoing software innovation and developments
We are always improving and innovating our products to deliver the best experience for our customers. Here are a selection of the latest updates.
- Carpe Diem 7.4
- New identification server to support the new mobile app
- New validation module for Outside Counsel Guidelines and billing rules
- Carpe Diem 7.3
- Enhancements to Intelligent Time
- Timepad, ability to submit time to different Timekeepers
- Multi-day View to help users easily close all open entries
- Carpe Diem 7.2
- Intelligent Time
- Smart Timers re-introduced into CDWeb
- Timekeeper dropdown is searchable
- Timekeeper settings option
“The system now enables users to see what work they have done throughout the day, so it makes identifying and addressing time gaps at the end of an entry period much easier.”
Simon Baun, Head of IT
Kammeradvokaten Poul Schmith
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