Dictation & Transcription Software

Unlike some providers, our Digital Dictation package has absolutely no limitation on the quantity of dictations produced, or processed, by any registered user.

All authorised users can access the system from any windows web-enabled device, or from any android phone or iphone, to work efficiently from the office, at home or when on the move.

When a registered user has an issue or query, they have on-going, easy access to our friendly and knowledgeable helpdesk team. The service is available Monday to Friday, 8am to 5:30pm.

Our comprehensive reporting functions have been configured to ensure that even complex information is easy for users to view and understand.

System updates and maintenance are included in your licence fee. Hardware drivers are delivered within the package and automatic client-side updates take place without disruption.

Every single dictation is encrypted while in the transfer stage. All dictations are fully protected by HTTPS transmission, ensuring confidential information remains secure.

As a Cloud application, all data is stored in our private data centres. Your data is secure in Azure or AWS Cloud storage, with stringent ISO and other international standards in place.

Cloud technology offers your firm a secure back-up. In cases of system failure or disasters such as flooding, data remains easily retrievable.

Flexible levels of access for single or multiple roles. Private dictations can be easily identified and accessed by a nominated private typist when required.

No capital investment is required. Our transparent pricing allows you to easily forecast annual payments. We also offer price guarantees of up to three years.

Software updates are free-of-charge within working hours. This removes the potential for business disruption and the requirement for high levels of system management.

No need to ‘over’ purchase licences to ensure you have sufficient to meet future demand. The scalability of Cloud means you can add or remove users easily when you need to.

Automatic Cloud back-ups mean easy data recovery. There’s no need to purchase and hold costly, rarely used, back-up and recovery hardware on your premises.

Mobile access cuts travel expenses by providing users with the freedom to share work efficiently across multiple departments, office locations or with remote home workers.

Our outsourced transcription service is a cost-effective and reliable alternative to hiring temporary staff to cover employee holidays or other periods of leave.

Users can benefit from being able to directly access our dictation and transcription software directly from within their case and practice management system.

All dictation revisions or additions can be completed quickly and easily. They are allocated to the correct place in the recording to prevent instruction misunderstandings.

To ensure a typist has all the required information to hand, and that no important data is missed, authors can attach all supporting comments or documents to any dictation.

All dictations can be prioritised according to urgency whether low, medium, high or urgent. The due date and time can also be included to ensure deadlines are never missed.

Easy job sharing across departments or locations means you can call on additional typing resource. Whenever needed, dictations can instantly be allocated to remote typists.

Our administration dashboard provides an audit of all minutes worked by each typist, allowing you to monitor and improve any performance issues.

Typically, documents are back to you within an hour. We also offer a priority service for documents that are required immediately.

Authorised Digital Dictation users are now able to transfer speech files directly from their computer to DictateNow, via our secure Cloud-based platform.

This service is registered with the Information Commissioner’s Office and is ISO 27001:2013 certified, the internationally recognised standard for information security management.

You can choose to have completed documents returned to you as an encrypted email attachment, or have them typed directly into your case or document management system.