advanced_illustrations_hero_Docman Connect.svgElectronic Transfer of Care

Docman Connect

The Docman Connect service is available to all healthcare providers. It is the only service that delivers clinical correspondence to GPs into the system they want to receive it. Docman Connect supports STPs and providers to achieve their transfer of care requirements. As a Cloud-based service, it offers health services of all sizes a cost-effective solution for electronically transferring documents and data to GPs.

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How we are helping the NHS




Your Challenges our Solutions

  • Sending clinical documents electronically
  • Working in line with NHS Standards
  • Overstretched workforce
  • Delivering documents securely
  • Our solution eradicates the use of outdated methods for the transfer of care
  • Docman Connect is future-proofed against new and emerging NHS Standards
  • Saves time and frees up staff resources
  • All clinical documents are encrypted when sent and decrypted when received
  • Lack of traceability
  • Inability to manage rejections
  • Integration into existing API system
  • Sending clinical documents out of area
  • Provides complete auditability on all clinical documents sent
  • All rejections are returned to the sender
  • We have an open API that seamlessly integrates with any patient record system
  • Send clinical correspondence into a GP Practice's workflow system of choice nationally, out of area and across your STP
  • Reliance on local infrastructure
  • Lack of N3 access
  • Sending unstructured clinical documents
  • Future-proof in line with NHS Standards
  • As a Cloud-based service, Docman Connect offers all health service providers a cost-effective solution - without the need for dedicated hardware on site.
  • Docman Connect provides internet-based access to our electronic transfer of care solution for those healthcare providers who do not have access to the Health & Social Care Network (HSCN) or N3.
  • Sends clinical documents in a structured format.
  • The secure service will ensure organisations are ready and future-proofed against any new emerging standards.
  • Want to deliver significant time and cost savings
  • Require a solution that is cost-effective in the future
  • Desire to improve care experience for patients
  • Need to keep up with technology and new ways of working
  • Docman Connect reduces your costs and creates time savings for staff by delivering more letters to GPs electronically
  • A Cloud-based service with regular software updates and no requirement for local hardware
  • Real-time information, delivering improved patient care
  • Invaluable feedback from over 200,000 users drives continuous development

Key Features


Correspondence delivered quickly and securely

  • We support STPs and providers to achieve their transfer of care requirements nationally
  • Sending electronic documentation to any care setting, regardless of their infrastructure and digital maturity
  • Increase the volume of documents you send electronically by being connected to more GP Practices


Enhanced rejections and full auditability

  • Docman will pro-actively monitor all collection points and deal with system rejections
  • Monitoring services provide peace of mind that all clinical documents are being delivered and processed
  • Abilty to track the process to the very end


Future-proof in line with NHS Standards

  • Our secure service ensures organisations are ready to deal with any new emerging standards
  • Utilising national standards for structured transfer of care messages
  • A seamless process to connect professionals and providers all the time

What our Customers think

"Docman reduces paper, eliminates the need for paper flow, improves patient safety and improves communication to and from providers."
Rut Patel, Senior Product Manager, Surrey & Sussex CSU
"The acute trust definitely benefits in the reduction of costs, but it’s not just the money that will be of benefit, as there are a lot of important time savings."
Denise Mumford, IT Programme Manager, Eastern & Coastal Kent & Medway
"We are always looking at how new technology can improve the way we do things across Scotland. Docman was rolled out about seven years ago and has been a real success."
Andy Robertson, Director, NHS National Services Scotland’s National Information Systems Group

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More about Docman Connect


Docman Connect Factsheet


Blackpool Teaching Hospitals Case Study


Docman Connect News

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