DOCMAN CONNECT

Transfer of Care

Docman Connect is a cost effective solution for transferring documents and data securely to GPs electronically, in line with NHS standards. Available to all healthcare providers, it is the only service that delivers clinical correspondence into the GP’s workflow system of choice. Docman Connect is a Cloud-based, scalable solution, which can support the NHS and independent healthcare providers of all sizes to achieve their transfer of care requirements.

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Understanding key issues

CHALLENGES

Outdated transfer methods

A large number of healthcare organisations still rely on outdated methods such as post, fax or email to send clinical documents.

No audit trail for documents

Using outdated methods to send clinical document means there is a lack auditability and visibility of the document journey.

Connectivity

Not all health and care organisations have connectivity with the N3 Network or Health & Social Care Network (HSCN).

Send documents out of area

Health and care organisations need the ability to send documents locally and nationally.

Document security

Health and care organisations have an obligation to maintain the security and integrity of clinical documents.

How Docman Connect can help you

FEATURES & BENEFITS

  • Sending Documents

     

    Send documents electronicallySend documents electronically

    Docman Connect replaces outdated methods for the transfer of care, including fax, post and email, to ensure they are received electronically.

    Comply with NHS standardsComply with NHS standards

    Docman Connect adheres to the current NHS standards and is future-proofed against emerging standards.

    Save time sending documentsSave time sending documents

    Docman Connect is proven to save time compared to the traditional transfer of care methods, helping to free up staff resources.

    Deliver documents securelyDeliver documents securely

    Docman Connect ensures all clinical documents are encrypted when sent and decrypted when received, to maintain a secure electronic transfer of care process.

  • Lack of Insight

     

    Better visibility of documentsBetter visibility of documents

    Docman Connect allows the sender to track the document journey, providing peace of mind that the clinical document is being delivered and processed by the recipient.

    Effectively manage rejectionsEffectively manage rejections

    Docman Connect proactively monitors all collection points to identify any reasons for delay, whilst managing all system rejections and ensuring they are returned to the sender.

    Send documents out of areaSend documents out of area

    Docman Connect enables organisations to send clinical correspondence into GP practices workflow system of choice. We provide an open API, which seamlessly integrates with any system.

  • Future Thinking

     

    Remove onsite hardwareRemove onsite hardware

    As a Cloud-based service, Docman Connect provides healthcare services of all sizes with a cost-effective solution for transferring documents and data to GP practices.

    Lack of N3 accessLack of N3 access

    Docman Connect enables healthcare organisations without a N3 or Health & Social Care Network (HSCN) network connection to send clinical documents though their web browser.

    Unstructured clinical documentsUnstructured clinical documents

    Docman Connect provides the ability to send any type of clinical document in a structured format, using intelligent routing to ensure the message is delivered in the practices preferred format.

  • Growth & Performance

    Cost-effectiveCost-effective

    Docman Connect is a Cloud-based Software-as-a-service solution which delivers the latest software updates on an ongoing basis.

    Improve patient experienceImprove patient experience

    Docman Connect uses real-time information, which helps to ensure faster, more accurate and ultimately safer decisions at the point of care.

    Continually investingContinually investing

    To ensure that the service solves the most pressing customer challenges, Docman Connect uses feedback from over 200,000 users to drive continuous product innovation.

Frequently Asked Questions

  • What is Docman Connect?

    Docman Connect provides organisations with the ability to send clinical documentation to GP practices within 24 hours, regardless of their GP system of choice, to comply with NHS standards.

  • What are the benefits of transfer of care software?

    Docman Connect can send clinical documents nationally to GP practices regardless of their GP system. Docman Connect also provides a full audit of all documents throughout its sending process. As it is a Cloud-hosted solution, it doesn’t require any on-premise infrastructure.

  • How will transfer of care software seamlessly send documents to GP practices?

    Docman Connect allows sending organisations to send to any GP practice in England regardless of their GP system.

  • Will Docman Connect deliver an ROI for my organisation?

    Typically, organisations that have utilised Docman Connect recognise ROI mainly in cost savings and time savings. Docman Connect can save providers up to £1 per document. It helps them streamline processes and reduces the time it takes to send, manage and chase rejections or lost documents. To get a bespoke ROI calculation for your organisation please get in touch.

  • Will transfer of care software deliver enhanced patient care?

    Docman Connect provides enhanced patient care as it sends clinical documents swiftly and securely to GP practices allowing for continued care of the patient.

"The solution is great. It is very stable, efficient and the fact we have gone live so quickly is just fantastic. It is a testament to all the providers working together to deliver for our patients.”

Gill Longhurst, Systems Analyst/Developer

"We see Docman being a key part of our services as we look to provide more NHS commissioned services in the coming 6 months due to its scalability to grow as we do.”

Dr Chris Whittle, Founder & CEO

Read case study

“Advanced has delivered a solution that is proven to meet the demands for delivering Transfer of Care documentation to GP practices which in turn helps us to continue to deliver high quality, person-centred care to our patients.”

Vicky Williams, Clinical Support Systems Manager

Read Case study

“Docman is not just more effective, it is much simpler and more economical than the previous system. We used to post 4,000 letters a month, so postage costs alone have been reduced by circa £24,000 per annum.”

Anne Lamb, Director of Operations

Read Case study

“We now have people who work across teams and in teams where they don’t use Docman Connect and they are asking why. This is a great testament to the product.”

Tracy Thompson, Outpatient Manager and Head of Administration

Read case study
  • University Hospitals of Morecambe Bay NHS Foundation Trust
  • Q doctor
  • Cheshire and Wirral NHS Foundation Trust
  • FDS Consultants
  • Black Country Healthcare NHS

Explore our full range of Docman solutions that can help grow your organisation

Clinical Access

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Docman Share provides secure access to clinical documents, which are stored as part of a patient’s GP record.

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Clinical Management

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Patient Management

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Dedicated Support Team

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24hr Customer Portal

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Regular Product Updates

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97% Project Delivery Score

Additional insights to help you transform

RESOURCES

  • OutsideClinic

    OutsideClinic deploys digital messaging platform for secure and instant GP referrals.

    Read blog
    an image associated withOutsideClinic Blog

  • Doctor Care Anywhere

    Doctor Care Anywhere are using Docman Connect to improve continuity of patient care and address security challenges.

    Read blog
    an image associated withDoctor Care Anywhere Blog

  • Blackpool Teaching Hospitals have increased their reach by migrating to Docman Connect

    Product Brief Read product brief

  • OutsideClinic highlight why they are deploying Docman Connect to streamline the process of sending clinical documents to GPs.

    Webinar View webinar

  • The Path to 21st Century Healthcare

    Whitepaper Read whitepaper

News & Opinions

PRESS // 15-05-2020

Advanced partners with national Private GP Service provider

by Ric Thompson, Managing Director - Health & Care

Private GP provider use Docman Connect to improve patient care

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