Consumer expectations around service have never been higher, yet many organisations struggle to empower their field workforce, maximise productivity and minimise costs. Our suite of innovative, market-leading Field Service Management solutions can help you deliver your services in the most efficient and effective way, transforming your organisation and customer satisfaction levels.
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Steve Johnson > Head of Central Operations > Carpetright
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Managers struggle to stay up to date with field-based worker location and task progression. Organisations also face the challenge of how to ensure lone worker safety and minimise risk.
Consumer expectations about customer service have never been higher, especially in the past year. Many struggle to provide effective communication with up to date information without the right systems and people in place.
Many organisations struggle to maximise their resources and do more with less. Long travelling times, fuel costs and failing to minimise no-access rates all lead to a higher cost per job.
Mobile workers are often equipped with inaccurate task information which causes delays in diagnosing the issue. Without a mobile application, workers often have to call for help or even return to back office.
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Learn how field service software is simplifying operations. || July 21, 2021 || 11:00 AM BST
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A complete mobile working solution, offering you real-time visibility of your workforce's job progression.
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"Since 2003, we have helped our customers to provide service excellence and achieve productivity efficiencies.”
Nathan Ollier, Vice President, Public Sector and Field Service
by Nathan Ollier, Vice President, Public Sector and Field Service
