JOB MANAGER

Mobile Workforce Management

Our Job Manager solution is a mobile workforce management application that ensures field-based teams have all the information they need to carry out their work. Job Manager ensures that information flows seamlessly between office-based teams and field workers, and gives managers real-time visibility of the end-to-end field service process. Job Manager spans the full lifecycle of field-based activity from allocation to completion, streamlining processes and empowering your field-based workforce.

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DECREASE OFFICE ADMINISTRATION
OVERHEADS BY UP TO 20%

INCREASE TEAM PRODUCTIVITY
BY AN AVERAGE OF 25%

Job Manager: Overview

Understanding key issues

CHALLENGES

Visibility of Mobile Workforce

Lack of real-time visibility of your field-based team’s end-to-end service process results in poor performance for your organisation.

Streamline Processes

Inability to give your field-based workers full, timely and accurate job information leaves your organisation with inefficient processes and poor productivity.

Employees require mobile and remote access to systems

With employees spending more time working from home and out of the office, you don't have the technology to support the changes in working patterns. 

How our Mobile Workforce Management software can help you

FEATURES & BENEFITS

Frequently Asked Questions

  • What is Mobile Workforce Management?

    Mobile Workforce Management is the link between office-based and field-based employees. While office-based workers will be scheduling, monitoring and tracking, field-based operatives will be interacting with mobile devices to see their appointment times and job specifics such as skills and equipment. Job Manager spans the full lifecycle of field-based activity from allocation to completion, streamlining processes and empowering your field-based workforce.

  • What are the benefits of a Mobile Workforce Management software?

    Implementing a Mobile Workforce Management solution enables better connectivity between office and field teams by offering real-time visibility. This includes worker location, live updates and operational improvements such as responding to emergency callouts. Recently field-based teams have been under serious pressure to complete emergency work safely and in line with Government guidance. A Mobile Workforce Management solution empowers them to follow up jobs in the field, gives workers relevant information about each job and protects lone workers through a panic button.

  • How am I able to manage my teams effectively through Workforce Mobilisation?

    Within our Mobile Workforce Management solution, Job Manager, you can streamline processes to significantly drive productivity improvements and deliver a more effective service. The software ensures that information flows seamlessly between office-based teams and field workers, and that managers gain real-time visibility. Job Manager spans the full lifecycle of field-based activity from allocation to completion.

  • What key features are included in Workforce Mobilisation?

    1. Empower workers by providing them with all of the information they need to perform the required task and other features such as photograph capture, job signatures and lone worker protection.
    2. Eradicate paper from the field and ensure that jobs are sent to the workers each morning. Information collected in the field is automatically posted into the relevant systems and necessary follow-up actions are triggered.
    3. Understand the location of each field-based worker, their activity, tasks completed so far and the real-time status of current tasks.
    4. Flexible and configurable to work across any industry.
    5. Integrates to Advanced DRS and Work Hub.

  • How much does Advanced's Mobile Workforce Management software cost?

    Our pricing is calculated by looking at the number of field-based operatives on a user per license basis.

Our Customers

Carpetright

North Lanarkshire Council

Redkite

WCS

“The introduction of Job Manager has led to us achieving 10-15 per cent increase in our workforce productivity and delivered greater earning levels per field worker.”

Geoff Griffith, IT Manager

Read Case Study

“To get this level of information, managers would have had to visit or ring around 90 field staff, which was time-intensive and, often not even possible. Now they have the information to properly plan and react.”

Nina Deverall, SGC Project Manager for Transformation and Efficiency

Read Case Study

“We have seen an immediate impact on productivity. The software helps us to see precisely which engineers are available and to prioritise our jobs in the optimum way.”

Benjamin Apraku, Enterprise Network Operations Manager, Fixed Services – Technology

  • Clearwater Group
  • South Gloucestershire Council
  • Vodafone Ghana

Additional insights to help you transform

RESOURCES

  • Intelligent Field Service

    Discover the full suite of field service management solutions from Advanced to enable you to increase productivity, reduce costs and improve customer service.

    Brochure Read brochure
  • Job Manager

    Factsheet Read factsheet
  • Mobile working

    eBook Read eBook

News & Opinions

BLOG // 13-04-2021

How have social housing providers been managing repairs and maintenance…

by Nathan Ollier, Vice President, Public Sector and Field Service

How have social housing providers been managing repairs and maintenance over the past year?