Mobile Workforce Management Software

Job Manager

We enable organisations to connect centralised teams with their field-based workforce with our enterprise level Job Management Software. This ensures that information flows seamlessly between the two, that real-time visibility is obtained and that processes are streamlined to significantly drive productivity improvements.

Thousands of field-based workers are embracing our mobile working solution Job Manager (JM) to deliver more effective service. The key value provided by our software is the way it connects office-based functions with the field and spans the full lifecycle of field-based activity from allocation to completion.

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How Our Mobile Job Management Solution Can Benefit Your Organisation

  • Electronic data capture reduces administration costs and errors by eliminating paperwork
  • GPS tracking provides real time visibility of workers
  • Offline capabilities ensures work can continue when out of network coverage
  • Lone worker panic alarms and timers ensure workforce safety
  • Signature capture ensures proof of delivery and increased security

Your Challenges our Solutions

Our Job Management Software enables processes to be streamlined by connecting the field with office-based teams and eradicating the need for paperwork. It enables you to define the optimum way to work and then automate the processes that support this, from scheduling and allocating work through to delivering the information required directly to the field worker’s mobile device.

Tasks performed in the office can automatically trigger information being flowed to the field and updates from the field can automatically trigger office-based processes.

We appreciate that every organisation is different and so too is how they work. This is why Job Manager does not restrict you to a set of predefined forms or processes flows. It provides you with a flexible, user-tailorable environment – you define what information you want to capture, the flow of processes and how you manage your field workforce.

By combining Job Manager with DRS Scheduler, work allocated to the field can be automatically scheduled and sent to the field worker either as a digital job sheet or as a single job allocation. This ensures that even if work is reallocated during the day, everyone knows what they should be doing.

By connecting your field workforce with Job Manager and exchanging information electronically through the mobile device, you instantly obtain real-time visibility of the end-to-end field service process.

Our software allows office or field-based managers and supervisors to have complete visibility of the location of each field worker, the activity that is in progress and work completed against the schedule.

Field-based workers are able to accept work, provide status updates on progress and complete tasks. This enables managers to have a real-time view, not only on the activity taking place, but on progress against the day’s work schedule.

Our software provides field based workers with full and comprehensive information about the job they are undertaking and, where necessary, can gain access to knowledge bases or technical documentation that is stored in office or cloud based systems.

Not only do managers gain visibility of progress but they also gain real-time updates on each job. Information from the field enables them to quickly respond to customer needs. For example, a photo from the field can be quickly passed to office-based managers to assess work required and direct field workers.

Our software eliminates paperwork, as the information required by field-based workers is pushed to a worker’s mobile device and information captured in the field is pushed back in real-time to centralised management systems. This not only speeds up information exchange but also reduces the effort required in paperwork completion, submission to the office and re-keying of information. It also ensures a single system holds all data you might capture in the field; forms photos, signatures, scans, part & materials etc.

By providing field workers with our job management mobile application, organisations are able to empower their workforce to be far more effective. Not only are they better informed of the work they are required to complete, but they are able to instigate tasks in the field that traditionally would have to be passed to central teams, incurring additional delays and effort.

What our Customers think

"We were keen that we didn’t want to change our business process in order to accommodate a mobile solution, the mobile solution needed to be configured around us. Advanced demonstrated just that with their Job Manager solution."
Geoff Griffith, IT Manager, Clearwater Group PLC

Workforce Management Software From Advanced

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Work Hub

Our Work Hub (Work Management software) solution provides enhanced efficiency and unites your back office team, mobile workforce and customers.

Open WMS

DRS Scheduler

Our Dynamic Resource Scheduling (DRS) software improves productivity, and seamlessly blends appointed, planned and responsive work across a field-based workforce.

We really are focused on you