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We understand that charities and memberships find themselves in a market that is changing rapidly and are having to adjust their approach in order to appeal to a shifting demographic who want a different type of communication.
This means organisations are having to change the way they work in order to increase their engagement with current and potential supporters and members who are so vital to their future success.
Our solution is designed to give your teams access to one integrated database which will streamline processes and give you a 360-degree view of your supporters to ensure you can meet ambitious revenue goals.
Our CRM solution is designed specifically with not-for-profit clients in mind, with modular capabilities within the product allowing you to manage complex business processes that are unique to you. Providing you with unrivalled management of your customer database, our fundraising and membership management solution empowers you to continue to grow your organisation. This includes a campaign, legacy and events manager as well as specific functionality to assist with lotteries and memberships. We understand that charities and membership organisations have specific ways they use the data within systems and NG is built with the flexibility to enable your organisation to reap these benefits.
Our expertise means we know how important your supporters are to you. Having a powerful solution which enables you to get closer to them is crucial for you to continue your success. Having thousands of contacts in your database can make analysing and understanding your supporters difficult; however, NG is powered to simplify the complex. With easy search capabilities and a 360-degree of these contacts, we make it easier than ever to profile those people who are valuable to your organisation and ensure you continue to improve revenue growth.
Our solution saves you time on your daily processes in order to cut costs and ensure your organisation is running efficiently. NG speeds up manual tasks, meaning your teams can be more productive and achieve more. Our easy-to-use system gathers all your data in one centralised database so that you don’t have to overspend on multiple solutions for your charity or membership organisation’s needs.
Improving supporter retention
NG uses source codes, response channels and other analysis fields right across the system to provide the fullest understanding of what makes your supporters tick.
Simple, unified view of data
NG works across many sites so all teams have complete visibility of systems and can connect to one, centralised database.
Solid, scalable and usable
Our solution is ideal for large charities and memberships with multiple complex business processes. It works across your entire organisation providing staff with an easy, robust CRM system.
Our CRM system for large not-for-profit organisations.
With a 300 strong dedicated support team, you can get in touch with us via phone, email or through our 24x7 online customer portals. We’re here to help.
Find out more about our solutions & how we have helped our customers reimagine their business by searching our resources.
See how we enable our customers to positively impact millions of people.