Clinical Decision Support

Odyssey’s lay clinical content allows patients to drive their own triage with an app or website. By linking this to appointment systems or follow-up consultations, patients get appropriate levels of care.

Odyssey integrates with other IT systems to ensure the patient receives the best outcome no matter which service they use. The Odyssey summary, triage outcome and signposting are key information sources.

Odyssey’s questioning style is conversational and open. It fits with the natural pattern of a consultation and is intuitive and user-friendly for both clinicians and patients.

With signposting locally configured, patients are at ease that any follow-up care will be within their local area. This is critical when linked to clinical emergencies, as well as to urgent care.

Odyssey includes 450 age and gender-specific question sets. These seamlessly interact with each other, to enable multiple symptoms to be assessed simultaneously. Key ‘red flag’ symptoms are also identified.

Odyssey question sets allow in-depth assessment, where this is appropriate. This includes consideration of the full range of physical symptoms, but also mental health and social care needs.

Odyssey supports early intervention by interrupting assessments once potentially life-threatening symptoms have been identified. This prevents delays associated with needless additional assessment.

Odyssey’s intuitive style and simple screen layout, makes learning how to use it an enjoyable and straightforward experience. We provide e-learning and face to face training to support users.

Integration capabilities allow Odyssey to work across a variety of settings including services in primary, social and urgent & emergency care. Odyssey can integrate with all the major IT systems in general practice.

Odyssey generates a clinical summary and managed care plan, which can be used across a wide range of primary, secondary, urgent and emergency care services.

Clinical content can be tailored for different localities, as well as having mirror-image versions with clinical and non-clinical language. We provide versions in the UK, New Zealand, Australia, Eire and Switzerland.

We are unique in having been accredited by NICE as a guideline developer for urgent and primary care triage, and have held this accreditation since 2013.

Our Clinical Knowledge Unit continuously tests the clinical content, to maintain its high standards. The entire content is reviewed on a rolling 3-yearly basis, with more responsive reviews as required.