P4W, our market-leading practice and case management solution, is used and trusted by more than 600 legal practices every day throughout the UK. This single, smart solution provides the highest levels of functional efficiency by offering a tailored structure that meets individual business and administrative requirements. P4W also delivers ease-of-use, with its Microsoft Office interface offering a smooth, familiar experience and intuitive navigation for all users.
Practice and Case Management
30,000+ INDIVIDUAL SYSTEM USERS
OF ONGOING DEVELOPMENT
Understanding key issues
Firms may rely on standalone, non-integrated applications that don’t share information with each other. This is a significant obstacle to efficient work methods, client service and compliance.
Digital technology is transforming the way legal professionals work. Connectivity underpins all processes including home working, court hearings, client communications and security.
Economic uncertainty, combined with a changing legal landscape, puts financial and operational pressure on firms. Ongoing access to critical business data is needed to maintain stability.
Facing the influence of fixed fees and competitive online services, firms have to do more, in less time, in order to compete. They need to focus on key tasks rather than administration.
As legal firms transform, so do the associated risks. Assessing and managing these can be time consuming. With so many roles and processes it’s difficult to ensure best practice across a firm.
Keeping current or potential clients informed is crucial to ongoing success. But busy fee earners often don’t have the time, or channels, to quickly provide updates or information.
How P4W can help you
FEATURES & BENEFITS
The vast number of technologies available to law firms can make finding the right solutions a challenge. P4W is a comprehensive package that manages all key processes. It maximises efficiency and supports growth, from one easy-to-use, integrated platform.
A familiar format
This user-friendly system works within Microsoft applications like Word, Excel and Outlook. Because the interface is so familiar, it offers extremely fast adoption and ease-of-use.
P4W’s legal accounts structure seamlessly integrates with case management functions to allow efficient matter progression, from client onboarding through to invoicing and payment.
A bird’s-eye view
A single case screen provides a complete overview for each matter. It delivers access to financial and time ledgers, time recording, client and contact data and case information.
Key partner integrations
P4W has strong partnerships with other leading suppliers of legal technology. This ensures we can offer our client firms the most versatile and innovative solutions on the market.
A single database within P4W minimises the risks of non-compliance and human error. It also saves time by removing the requirement to enter information more than once.
Capture it all
A versatile filing system has the capability to save all workflow steps and file types to a single case file. Convert to digital format for easy sharing or to compile document bundles.
The digital law firm
P4W allows efficient remote working. Its innovative functionality has been developed to make core tasks like document sharing, time capture or marketing and client updates fast and easy – from any location, at any time.
Access documents 24/7
Our Cloud storage solution enables legal firms to create, secure, manage and collaborate on, documents and emails from any location, on any web-enabled device.
Record time on the move
Carpe Diem, our mobile time recording application, ensures all fee earner minutes are easily captured and instantly available to the accounts department for billing.
Make legal aid work pay
Electronic data capture enables criminal defence lawyers to work easily from any location. This functionality cuts costs, saves time and allows legal aid cases to remain profitable.
Stay in touch
Use our online collaboration platform to share information and documents with clients and authorised third parties and to provide convenient online matter updates to clients.
This efficiency feature lets fee earners seamlessly share documents with their client so they can be signed electronically, on any device, and returned within minutes.
Our UK-based, fully managed, hosting service provides a secure, high performance and comprehensive Cloud environment for P4W.
P4W enables managers to monitor progress and make decisions based on real-time developments throughout the firm. Increase efficiency, manage risks and ensure compliance with management reporting that can be pre-set to meet specified criteria.
We provide more than 100 reports to monitor the real-time health of your firm, including progress reporting, key performance indicators and financial tracking.
Automatic alerts and reports can be configured to cover all aspects of the accounting function including anticipated / NYP bills, month end notifications and dormant matters.
Ensure billable hours aren’t missed with P4W’s standard time recording process. This feature also integrates with Carpe Diem to allow time capture and reporting from any location.
Automatically generate month end reports and send them to appropriate parties within the firm or you can choose to save them in a central folder for access by authorised staff.
Set up P4W to email the results of your automated processes to all relevant recipients; for example, a weekly email to fee earners indicating WIP that has exceeded its limit.
P4W’s inbuilt Case Manager is the perfect solution for streamlining business processes and maximising billing potential. More efficient case management enhances performance and client service, and reduces the risk of human error by automating tasks.
All workflow steps and documents are automatically saved against the relevant client and matter, including the intelligent capture of incoming and outgoing emails.
You’re in control
From within Case Manager, fee earners can set diary entries, matter milestones, mandatory steps and automatic actions to ensure smooth completion while managing risk and compliance.
Easily assemble documents by using existing templates and access different clauses for particular circumstances. You can also scan paper files and allocate them to relevant case files.
Stay on track
Prevent mistakes and wasted time by ensuring correct document versions are used. View versions, edit histories and compare documents efficiently using Microsoft Word.
Direct submission links
Users can access various Government portals including MoJ, SDLT and Land Registry directly from P4W. Duplication of data is prevented by removing the requirement for a separate login.
Significant time savings
P4W can automate the complex and time consuming administrative processes surrounding legal aid claims, whilst being easy to use for all staff.
Within law firms, securing practice information is vital and there’s no room for error. P4W can remove the requirement for complex and expensive processes associated with establishing, and maintaining, disaster recovery and security solutions.
Firms using P4W are always assured of consistent, ongoing compliance with SRA, SAR, LAA and Law Society regulations.
Our ISO9001 accredited helpdesk offers the peace of mind that comes from knowing there is always somebody on hand to help users whenever needed.
The P4W marketing module supplies 128-bit AES encryption on all URLs. It also controls the functions a user has access to, ensuring compliance with the GDPR and CASLS legislation.
Legal aid simplified
P4W is a market leader when it comes to legal aid functionality and we’ve ensured the process is always fully compliant and up-to-date with current LAA regulations.
Our hosting service is delivered from UK Data Centres that operate within ISO27001:2013 controls, ensuring security risk mitigation and 24/7 data management.
P4W can provide digital communication channels that fulfil client expectations and increase engagement and retention. It’s an efficient solution that can be used to display your expertise, build trust and increase brand awareness in a wider target audience.
P4W helps busy law fee earners stay in touch with their clients by providing a range of relevant touchpoints, including automated emails and text messages.
Prevent update backlogs by allowing clients and authorised third parties, such as estate agents, to securely access online matter progression and updates at any time.
Data can be requested, collected and shared easily through a web browser, giving authorised clients or 3rd parties secure access to their information via any web enabled device.
Retention and recruitment
Our marketing module can generate targeted content that your audience will want to receive through emails, newsletters, thought leadership pieces, webinars or live events.
The P4W User Group is for firms who want to get the best from P4W. The group enhances communication between users and provides the opportunity to collaborate with other firms.
Digital Dictation Integration
With this integration, users can start dictations directly P4W with all key details such as Entity / Matter details clearly visible from within Advanced Digital Dictation.
Ongoing software innovation and developments
We are always improving and innovating our products to deliver the best experience for our customers. Here are a selection of the latest updates.
- Legal Portal
- Allow authorised clients and 3rd parties to view their matter information online.
- P4W 6.2
- Write off time during bill creation
- Business Logic Explorer v2 included in release
- New Case Review screen
- Entity/Matter profile enhancements
- Access to Personal Client and Bank detail tabs updated
- P4W 6.1
- Case manager custom ordering
- Split billing
- P4W 6.0
- P4W Cloud v1
- Rich text support
- P4W 5.02
- Document content crawler
- Billing analysis view
- P4W 5.01
- Refreshed Partner Productivity Suite (PPS)
- HMRC MTDfB
- Auto payment of bills
“Digital signatures mean matters can start much more quickly and administration time has noticeably reduced, as have stationery and postal costs.”
Tim Knight, Business Operations Manager
“We’re one of the few firms in the region that can still offer cost-effective legal aid support. The reason we’ve been able to do that is because we’ve automated our day-to-day processes.”
Peter Carr, Head of IT
“We use P4W because it enables us to provide excellent service and peace of mind for all of our clients.”
David Brooks, Systems Development Manager
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