PATCHS

Online GP Consultation

PATCHS has been developed in collaboration with The University of Manchester and Spectra Analytics. It provides an all in one solution for patient triage, workflow management and integrated video, which makes it easier for GP practices to deliver online consultations and prioritise patients on clinical need.


It provides a simple way for patients to contact their GP from their practice website or smartphone.


Patients answer four simple free text questions using their own words – covering the details of their request and any ideas, concerns, and expectations they may have.

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RATED 4.5/5 BY PATIENTS FROM OVER 30K REVIEWS

WAITING TIMES DOWN FROM 3 WEEKS TO 3 HOURS

75% OF REQUESTS DON'T REQUIRE FACE-TO-FACE, TELEPHONE OR VIDEO CONSULTATION 

Webinar: Advanced Best Practice Sharing Summit: Healthcare without boundaries – 1 July (10.00-13.00)

Join this virtual event to hear from NHS leaders about how they are utilising healthcare technology to streamline their services and optimise care.

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Understanding your challenges with other online consultation systems

CHALLENGES

User interface design 

Poor design can make online consultation systems difficult to use for both patients and staff, which can cause low uptake.

Practice capacity 

Practices can become overstretched by the number of patient requests they receive on a daily basis, which makes it difficult to effectively prioritise patients.   

Multiple systems 

GP practices often use multiple systems to reply to a patient and post consultation messages are not always available with other online consultation systems

Functionality 

Other online consultation systems lack key functionality, such as image and document uploads, 2-way messaging, and video capability.

Integration

Poor integration between online consultation systems and clinical systems means consultation reports must be manually filed.

How PATCHS can help you

FEATURES & BENEFITS

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Dedicated Support Team

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24hr Customer Portal

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Regular Product Updates

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97% Project Delivery Score

Additional insights to help you transform

RESOURCES

  • Innovation in Primary Care

    The whitepaper has been authored by Dr Zahid Chauhan OBE and explores some of the remarkable innovation, which has taken place within primary care over the last 12 months.

    Read whitepaper
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  • The impact of PATCHS online

    We spoke to Dr Ben Brown of Langworthy Medical Practice about its adoption of PATCHS, the online consultation tool that is backed by Advanced.

    Read blog
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  • PATCHS: Digital First Primary Care Total Online Consultation Solution

    Brochure Read brochure
  • PATCHS demonstration video

    Video Watch video
  • The potential of PATCHS in your practice

    Webinar View webinar
  • Navigating the world of Online Consultation

    Blog Read blog

News & Opinions

BLOG // 28-10-2021

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