WORK HUB

Work Management Software

Our Work Hub holistic work management solution pulls disparate systems together to create a single view of data and tasks. This enables you to efficiently manage the flow of jobs between central functions and your field-based workforce. Work Hub allows you to coordinate cases with multiple work items spanning various teams, departments or skills. This ensures that every item of work is conducted in the most efficient way possible, improving customer service and reducing costs.

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Understanding key issues

CHALLENGES

Simplifying Management

Centralising critical information across numerous systems such as customers, service requests, field resources, stock, assets and finance can be difficult.

Automating Work Management

Lack of integration between your key systems results in time consuming and error prone processes which can impact the level of customer service you provide.

Increasing Visibility

Not having a view of valuable management information makes it hard to measure service provision against key business objectives and determine ways to continually improve performance.

Delivering Better Outcomes

Lack of systems simplicity, automated processes and poor management information make it difficult to improve customer satisfaction and efficiencies whilst reducing costs.

How our Work Management Software can help you

FEATURES & BENEFITS

Frequently Asked Questions

  • What is Work Management software?

    Work Management software allows organisations to plan, track, organise and review both projects and non-project tasks with the objective of improving efficiencies and end-to-end processes. Our Work Hub holistic Work Management solution is for any organisation with customer and client field service responsibilities to enable case management, work, field resources, non-human resources and finance teams to be fully connected.

  • How will Advanced Work Management software benefit my field-based organisation?

    Work Management software is the glue which further unites the back-office functions to all other functions and services provisioned across the lifecycle of a field service management solution. Our Work Hub solution allows you to co-ordinate cases with multiple work items spanning various teams, departments or skills. This ensures that every item of work is conducted in the most efficient way possible, improving customer service and reducing costs.

  • What are the key features included in the Work Management software?

    1. Manage relationships with customers, clients, service providers and sub-contractors along with any contractual obligations in one single system.
    2. Stock Management capability to help support the movement of stock out, return stock to supplier, receive new stock, correct stock levels and modify controlling levels.
    3. Financial Management including job costing, charging, work-in-progress and invoicing to ensure job profitability plus integration with Advanced Open Accounts and associated reports.
    4. Integration with Advanced DRS Project Planner to manage, plan and schedule large numbers of tasks at a single location as a complete project.

  • Is the Advanced Work Management software an integrated platform?

    Work Management software seamlessly integrates with the other Advanced field service solutions, namely Job Manager, Dynamic Resource Scheduler and InfoSuite, to provide the complete platform to accomplish field service goals.

  • How much does Advanced's Work Management software cost?

    Our pricing is calculated by looking at the number of field-based operatives on a user per license basis.

Additional insights to help you transform

RESOURCES

  • Work Hub

    Simple, seamless and stable work management, from the creation of work, scheduling, allocation and deployment to a mobile workforce.

    Read factsheet
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  • Intelligent Field Service

    Discover the full suite of field service management solutions from Advanced to give you unparalleled insights into workforce performance.

    Brochure Read brochure

News & Opinions

BLOG // 13-04-2021

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