WORK HUB

Work Management Software

Our Work Hub holistic work management solution pulls disparate systems together to create a single view of data and tasks. This enables you to efficiently manage the flow of jobs between central functions and your field-based workforce. Work Hub allows you to coordinate cases with multiple work items spanning various teams, departments or skills. This ensures that every item of work is conducted in the most efficient way possible, improving customer service and reducing costs.

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Understanding key issues

CHALLENGES

Simplifying Management

Centralising critical information across numerous systems such as customers, service requests, field resources, stock, assets and finance can be difficult.

Automating Work Management

Lack of integration between your key systems results in time consuming and error prone processes which can impact the level of customer service you provide.

Increasing Visibility

Not having a view of valuable management information makes it hard to measure service provision against key business objectives and determine ways to continually improve performance.

Delivering Better Outcomes

Lack of systems simplicity, automated processes and poor management information make it difficult to improve customer satisfaction and efficiencies whilst reducing costs.

How our Work Management Software can help you

FEATURES & BENEFITS

Additional insights to help you transform

RESOURCES

  • Work Hub

    Simple, seamless and stable work management, from the creation of work, scheduling, allocation and deployment to a mobile workforce.

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  • Intelligent Field Service

    Discover the full suite of field service management solutions from Advanced to give you unparalleled insights into workforce performance.

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News & Opinions

BLOG // 22-06-2020

How to deliver safe and effective services during Covid-19 and beyond

by Mark Dewell, MD of Commercial and Third Sector

How repairs teams are changing the way they work as lockdown eases

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