About GMUPCA: 

The Greater Manchester Urgent Primary Care Alliance (GMUPCA) is a social enterprise uniting five leading providers - Bardoc, gtd healthcare, Mastercall Healthcare, Salford Primary Care Together, and Wigan GP Alliance - to deliver high-quality, sustainable NHS urgent care across the region. Every NHS pound is reinvested into patient care, ensuring exceptional value and better outcomes for communities.

Recognised as a Strategic Asset for Greater Manchester, GMUPCA supports the Integrated Care System (ICS) by offering a single, experienced organisation that combines economies of scale with local expertise. While each member retains its local identity, they collaborate on shared priorities to provide consistent, high-quality urgent primary care.

Their focus is clear: improving patient outcomes and enhancing the lives of Greater Manchester residents through collaboration, innovation, and integration.

Clinicians can make faster and informed decisions

Behind every call to NHS 111 that goes through to GMUPCA, there’s a system quietly working behind the scenes: Clinical Patient Management. It ensures information flows instantly and securely to GMUPCA’s clinical team. With access to the patient’s journey, clinicians can make fast, informed decisions that could save lives. GMUPCA also uses this technology to protect patients in ways you might not expect. If a patient doesn’t attend their appointment, they receive a safeguarding follow-up - for example, if the absence is due to domestic violence, this information is passed back into the system, allowing GMUPCA to provide the support they need. Tim Davison, their Chief Operating Officer, said, “the unspoken history of people saves lives. We can safeguard a person, their families, and their children. The technology allows us to do that.”

All the information at a button click, improving efficiency and ultimately saving lives…

Tim explained that a major source of friction for GMUPCA was patients having to repeat their issues at every stage of their journey. This not only wasted patients' time but also valuable clinical time. With Clinical Patient Management, GMUPCA gained a direct booking terminal for all 111 referrals. All the necessary information is now available at the click of a button, streamlining operations, improving efficiency, and reducing unnecessary emergency department visits. As Dr. Michael Rooney said, "Keeping 87% of our 111 patients out of the emergency department is actually saving lives and we couldn't do it without OneAdvanced."