How Ison Harrison Is Managing Growth Efficiently with OneAdvanced
“The best thing about OneAdvanced is they make you feel valued. They’re unequivocally the right supplier.”
Client:Ison Harrison Solicitors
Sector:Legal
- Practice and Case Management
- Legal Forms
The Problem
A need for smooth and efficient practice and case management through a period of multiple mergers and acquisitions, whilst maintaining company reputation and superior client service.
The Solution
OneAdvanced Legal solutions.
The Result
A Practice and Case Management solution with Legal Forms that unifies practice management and accounting, legal documents, and compliance management, with strategic support from the OneAdvanced team.
Ison Harrison – A regional law firm with a national reputation
Over the past 45 years, Ison Harrison has grown from a sole practitioner into one of Yorkshire’s leading law firms. Employing over 400 staff across 22 offices, the firm offers the widest range of legal services in the region and is firmly rooted in the communities it serves. Known for honesty, transparency, and value, the firm reflects qualities it considers distinctly Yorkshire: fairness, respect, and straightforward advice. As a 100% employee-owned business, every member of Ison Harrison shares in its success and is invested in its future. This led to Ison Harrison getting shortlisted at the UK EO Awards for Employee-Owned Business of the Year.
Streamlining workflows and ‘consistently supported’
Ison Harrison partnered with OneAdvanced to streamline workflows across their growing firm.
A key factor in this successful partnership is OneAdvanced’s understanding of Ison Harrison’s environment. This understanding allowed for tailored guidance, reliable support, and faster problem-solving – giving the firm complete confidence in the technology.
By combining powerful tools with expert insight, OneAdvanced helps Ison Harrison work faster, stay compliant, and focus on what matters most: delivering an exceptional service to their clients.
As IT Manager Adrian Barker stated: "I’m genuinely impressed with OneAdvanced. The team consistently supports us, the products are outstanding, and the way you engage with users is exceptional."
Trusted to deliver
At OneAdvanced, partnerships go beyond simply providing software or services. For Ison Harrison, that means a close relationship built on trust, transparency, and shared goals. The OneAdvanced team immerses itself in the firm’s operations, understanding the complexities and challenges they face while guiding them through change with minimal disruption.
Adrian said that “OneAdvanced are like large ship steering with many vessels in tow: they guide clients thoughtfully while considering the impact on the wider ecosystem of customers who rely on their solutions.”
By aligning consistently with client expectations and delivering forward-thinking guidance, OneAdvanced helps Ison Harrison achieve sustainable, long-term success.
Shortening your learning curve
Feedback from new starters at Ison Harrison highlights just how much of an improvement our software is over previous systems they’ve used. Intuitive design and efficient functionality mean that everyday tasks like searching for clients by name, postcode, or phone number are fast and straightforward.
This ease of use reduces the learning curve, with many new starters feeling confident and productive even before formal onboarding is complete. As a result, the firm saves time and costs while boosting productivity and engagement. Trusted by clients, our software continues to enhance efficiency and user satisfaction in a competitive market.
A firm committed to the community
Ison Harrison is deeply committed to supporting the communities it serves. In towns where the firm has been established for many years, the connections between the business, the local community, and residents are strong and visible. Staff are encouraged to identify meaningful ways to ‘give back’, from sponsoring local events to dedicated fundraising campaigns.
Examples include the #TheBig40 campaign, where they donated 40 gifts to 40 local charities across Yorkshire on their 40th anniversary, and The Yorkshire Law Firm Challenge - a fundraising initiative where staff walked, cycled, and ran laps around Yorkshire to raise money for five charities: Erb’s Palsy Group, Barnsley Hospice, Little Hiccups, The Prince of Wales Hospice, and Inquest.
The firm has also expanded its legal aid services, offering vital support to vulnerable individuals across Yorkshire - particularly those affected by domestic abuse, care proceedings, and child arrangement orders.