Monmouthshire Housing Association sees ‘Major improvements’ to the way the
“OneAdvanced software ‘Performance and Talent’ has helped gain us industry recognition – we were shortlisted for the CIPD Wales Best L&D / OD Initiative in 2023”
Client:Monmouthshire Housing Association
Sector:Housing
Location:United Kingdom
The Problem
’Prior to implementing Performance and Talent, MHA managers carried out 1-1 conversations with employees every 6 weeks concerning objectives, performance, and training. During the feedback process, there were a large number of forms that had to be filled in, and the team had no centralised platform for evaluating employee data’.
The Solution
Seeking to modernise their approach to Performance Management, the team at Monmouthshire realised that they had to look towards a solution that allowed consistent conversations to take place on training needs, objectives, and professional development. After Monmouthshire contacted the OneAdvanced team in early 2020, it quickly became clear that Performance and Talent was the right solution for streamlining their performance management.
The Result
’Performance and Talent has given us a digital central platform that allows for regular conversations with employees across the whole organisation, including community-based staff. Communication is now clear and up to date, with feedback provided, and work progress is reviewed at regular intervals’. Karen Peploe, Head of HR and Training, Monmouthshire Housing Association.
About Monmouthshire Housing Association
Established in 2008, MHA manages and provides affordable housing throughout Monmouthshire. The association manages and maintains over 3,600 homes and 270 leasehold properties, ensuring all homes meet the Welsh Housing Quality Standard.
It’s easy to use
Karen confirms that "The solution had to be centralised and eliminate the need for difficult and time-consuming administration. We aimed to increase engagement across the organisation, and give managers a clear oversight of performance to ensure processes were taking place for the right reasons at the right time while meeting the needs of our new agile ways of working, and the software enables us to do that".
It’s removed difficult and unnecessary processes
Prior to implementing Performance and Talent, Monmouthshire Housing managers carried out their 1 to 1 conversations with employees every 6 weeks, focusing on staff objectives, performance, and training and during the feedback process, a large number of forms had to be completed, taking up a lot of unnecessary time, the team also had no centralised platform for evaluating employee data at an organisational level.
"Since implementing Performance and Talent in 2020, we have seen major improvements to the way in which we work here at Monmouthshire Housing Association".
You helped us create a positive culture
Performance and Talent a people and culture centric tool that helps organisations communicate with their staff regardless of their role. It’s crucial that employees feel a connection, listened to and understood by their employer. Karen is thrilled that "Communication is now clear and up to date, with feedback is regularly provided, and work progress is reviewed at regular intervals".
Furthermore "The software has been invaluable in supporting our PM cultural development. It makes reporting far easier, and gives us instant access to the data we need".
You help us realise our vision
The Monmouthshire vision is ‘to provide sustainable homes and create thriving communities that meet our stakeholder expectations to transform lives’. Having
systems in place that can transform both process and culture adds huge value to an organisation and since the onboarding of the OneAdvanced software "Performance and Talent has even helped gain us industry recognition – we were shortlisted for the CIPD Wales Best L & D / OD Initiative in 2023".
“We strongly recommend Performance and Talent for its user-friendly communication platform and reporting capabilities. It’s an obvious solution for any organisation seeking to modernise performance management and unlock their full potential.”
