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NHS Trust leads digital revolution for mental health services
Press //23-09-2015

NHS Trust leads digital revolution for mental health services

by Ric Thompson, SVP - Health & Care

Successful technology go-live sets pace for other NHS Trusts

Camden and Islington NHS Foundation Trust (C&I) has begun a digital revolution to improve its mental health services.

The Trust has successfully gone live with ‘Carenotes', a leading Electronic Patient Record system (EPR) from Advanced.This next generation EPR solution went live on 8th September meeting ambitious delivery targets following completion of a focussed two-year project.

C&I selected Advanced over several approved suppliers. Advanced was chosen for best value in addition to aligning to critical success factors and priorities outlined by the Trust.

The system will enable staff to view patient records and make quicker, more informed and accurate clinical decisions due to improved data accessibility. Carenotes will also facilitate more consistent working processes supporting more efficient and joined up multi-agency working to enhance patient care and satisfaction.

Wendy Wallace, Chief Executive of the Trust says, “Our ambition is to lead a digital revolution to provide better overall patient care to thousands of people with mental health conditions. By working in partnership with Advanced to meet tight project timescales, we now move this vision closer to reality.

“Our successful ‘go live’ is not only a great achievement for the technical teams but also for all our staff who have committed to training in the new Carenotes system. I've been particularly impressed by the network of highly enthusiastic Champions that have stepped forward to support their colleagues and the Trust. User confidence is one of the keys to a successful transition and we are clearly demonstrating this now.

“Through its pioneering ‘Learn and Lead’ initiative, C&I has now recruited 165 ‘Carenotes Champions’ comprising staff volunteers and representing almost 10% of Trust staff. Through this exercise Champions are developing their personal skills and management experience.

David Jackland, Associate Director of ICT, Camden and Islington NHS Foundation Trust says, “To deliver a project of this scale is a remarkable achievement. Everyone’s considerable efforts have been rewarded.

“C&I looks forward to continuing to work together to deploy the Carenotes mobile product with our partners from Advanced, so that our clinical staff will be able to view patient records from smart devices.”

A Managing Director at Advanced (Health & Care), comments, “The success of this project is a shining example of a business working in close partnership with an NHS Trust to proactively shape the future of technology in healthcare.

“We have formed an excellent relationship with Camden and Islington and are looking forward to continuing to support them to transform mental health services through our leading software.”

Advanced is the leading software provider in the out-of-hospital and health and social care space. The company has experienced strong growth, particularly in the NHS 111 and community and mental health sectors with a growing number of NHS Trusts selecting Advanced as their trusted solution provider.

Carenotes Press Health & Care NHS
Ric Thompson

Ric Thompson


SVP - Health & Care

Ric joined OneAdvanced in July 2018 following the acquisition of his successful business - Docman, a leading Cloud-based software provider to the NHS. Ric brings over 19 years of board level experience, where he is renowned for taking an entrepreneurial approach to lead businesses success by delivering innovative technology solutions across the public sector.

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