DOCMAN RMS

Referral Management

Docman RMS is a workflow management system that helps NHS Trusts and other healthcare service providers to manage referrals regardless of how they are received. Accessed entirely through a web browser, it provides secure access to clinical documents making it easy for a clinician to manage referrals at any time. Our solution has been integrated with NHS eRS, allowing the entire patient referral process to be digitised. This is delivering time and cost efficiencies to NHS Trusts.

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OUR SOLUTION SAVES NHS
TRUSTS OVER £1.66 IN TIME
FOR EACH REFERRAL

ONE OF THE FIRST
PROVIDERS TO DIRECTLY
INTEGRATE WITH E-RS

USERS SAVE AN
AVERAGE OF 36 MINUTES PER
REFERRAL COMPARED TO WHEN USING PAPER

Understanding key issues

CHALLENGES

Outdated methods

Many NHS Trusts still use Excel spreadsheets to track incoming referrals. This does not provide effective audit trails.

Inefficient processes

Paper-based tasks and processes require a significant level of repetitive, manual work, which is inefficient and can lack accuracy.

Reliance on local hardware

There is a significant cost to Trusts for storing and maintaining local hardware.

Risks of using post and fax

Trusts still receive many documents by post and fax. This is a costly and arguably unnecessary process, which also carries the risk of referral being lost, unread or sent to the wrong person.

How Docman RMS can help you

FEATURES & BENEFITS

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Dedicated Support Team

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24hr Customer Portal

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Regular Product Updates

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97% Project Delivery Score

Additional insights to help you transform

RESOURCES

  • Docman RMS

    Staff at Swindon CCG have found the referral process to be quicker and easier, with correspondence seamlessly work flowed across the CCG.

    Read Factsheet
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  • Docman becomes first to integrate with NHS eRS

    The direct integration of our solution with NHS eRS delivers full end-to-end triage.

    Blog Read Blog

News & Opinions

News and Blog care app 23
News and Blogs NHS
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The Changing Dynamic of Primary Care

“As medicine advances, health needs change and society develops, so the NHS has to continually move forward so that in 10 years’ time we have a service fit for the future.”

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