Driving the delivery of excellence to UK citizens

Boosting productivity while reducing departmental costs

We understand the challenges that local government are facing, the pressure to deliver regular savings and continually improve efficiencies. Our range of industry-leading solutions can facilitate your organisation’s positive impact on the community by empowering both your back-office and frontline services.

Software you can depend on




Market Challenges

Most councils are faced with an increasing need for reinvestment in resources and services, ranging from health and social care to education and infrastructure. Finding the best possible means of achieving service transformation and ongoing efficiencies within extremely challenging circumstances is uppermost on every agenda.

Lack of expertise

Automate manual processes

Depending on manual processes can cause delays and data inaccuracy, which in turn can lead to uninformed decision making. Our solutions help reduce reliance on paper-based manual processes both in the back-office operation and on the frontline.



As legislation is constantly changing, organisations need to ensure they are always up-to-date and compliant. Our solutions automate this process, removing the worry of having to check you remain compliant with the latest laws.

Cost reduction

Cost reduction

With stretched budgets, organisations aim to reduce costs across all departments. By streamlining processes, authorities can reduce overspending, optimise cash flow and maximise budgets with our range of solutions for local government.

Improve citizen experience

Improve citizen experience

At the heart of every authority are the citizens. With increasing pressure to deliver rapid responses, it is essential that organisations co-ordinate and synchronise data quickly and efficiently. This will help to create effective and productive relationships between your citizens and your contact centre.

Boost productivity

Boost productivity

Organisations aim to boost productivity while reducing departmental costs with best-fit software solutions for each department and job function. Our technology can help increase efficiencies for both your office and mobile workforce.



Transparency is essential across public finance. Our range of solutions provide authorities with the reporting capabilities to demonstrate great accountability throughout the organisation.

“The system we have got now is more reliable and staff are more productive. They don’t need to visit the offices any more.”

Neil Martin, Business Manager, Asset Management and Maintenance Service

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“We were able to save many hours of manual inputting, adding over 300 grant claims into the system via its easy-to-use interface. It’s such a functional system that you can adapt it to any situation.”

Robert Winterton, Financial Services Manager

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“Collaborative Planning has eliminated various labour intensive processes, which will enable us to reduce our core finance costs by 40 per cent, amounting to over £3 million.”

Alan Layton, Director of Financial Management

  • Sandwell Council – Field Service Management
  • East Hertfordshire District Council
  • Islington Council

Additional insights to help you transform


  • Local Government

    Bringing class-leading, innovative software and services together for a simplified and connected local authority.

    Read whitepaper
    an image associated withLocal Government Whitepaper
  • Improving Field Work Productivity in Government

    Every government department using a mobile workforce has an opportunity to make significant cost savings and productivity improvements.

    Whitepaper Read whitepaper

News & Opinions

BLOG // 29-09-2022

Implementing continuous performance management during challenging times

by Hannah Hirst, Content Executive

Implementing continuous performance management during challenging times