Relationship Management that improves customer service without draining the budget

At Advanced, we offer our customers relationship management solutions that improve customer service without draining the budget.

We work with you to forge a stronger connection and a deeper relationship with your customers through Microsoft Dynamics CRM, social housing management, fundraising, membership and patient management solutions.

The more you know about your customers, the better able you are to serve them. We empower organisations to create new or improved customer service processes quickly and easily for millions of prospects, customers, donors and patients. By building an unprecedented degree of intelligent automation into customer service processes, our partnership approach increases efficiency, consistency and compliance with your business objectives.

Man sat at desk with coffee in hand, using laptop to view stats that our Relationship Management software has improved through improving customer services

Explore our Relationship Management solutions

Advanced Icon Solution  Microsoft Dynamics CRM

Microsoft Dynamics 365

Microsoft Dynamics CRM is a data-driven solution which helps transform your business through digitisation to meet your customers’ needs and build relationships.

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Ticketing

Our solutions help you unlock the value of your customer data, streamline administrative processes and get closer to your supporters.

Advanced Icon Sector Education Training Providers

Education

Software solutions for all types of educational organisation; including schools and academies, multi-academy trusts, further education, higher education and training providers

Relationship Management resources

Calling resource
Infographic

Modern Calling Solutions

Learn how you can reduce reliance on on-premises hardware, scale with demand, and make and receive calls from anywhere, anytime, and on mobile devices

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eBook

Digital Transformation Ebook

In 2020, most businesses throughout the UK were forced to undergo a rapid period of digital transformation. Many new technologies were introduced to enable employees to work from home, without compromising on productivity or security.

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News & Opinions

PRESS // 20-12-2016

England and Wales Cricket Board partners with Advanced

by Mark Dewell, Managing Director - Public, Private & Third Sector

England and Wales Cricket Board partners with Advanced

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Support Centre

With a 300-strong dedicated support team, you can get in touch with us via phone, email or through our 24x7 online customer portals. We’re here to help.

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Resources

Find out more about our solutions and how we have helped our customers reimagine their business by searching our resources.

Success Stories

Success Stories

See how we enable our customers to positively impact millions of people.