Relationship Management that improves customer service without draining the budget

At Advanced, we offer our customers relationship management solutions that improve customer service without draining the budget.

We work with you to forge a stronger connection and a deeper relationship with your customers through Microsoft Dynamics CRM, social housing management, fundraising, membership and patient management solutions.

The more you know about your customers, the better able you are to serve them. We empower organisations to create new or improved customer service processes quickly and easily for millions of prospects, customers, donors and patients. By building an unprecedented degree of intelligent automation into customer service processes, our partnership approach increases efficiency, consistency and compliance with your business objectives.

Man sat at desk with coffee in hand, using laptop to view stats that our Relationship Management software has improved through improving customer services

Explore our Relationship Management solutions

Advanced Icon Solution  Microsoft Dynamics CRM

Microsoft Dynamics 365

Microsoft Dynamics CRM is a data-driven solution which helps transform your business through digitisation to meet your customers’ needs and build relationships.

Advanced Icon Solution Ticketing Venue Management


Our solutions help you unlock the value of your customer data, streamline administrative processes and get closer to your supporters.

Advanced Icon Sector Education Training Providers


Software solutions for all types of educational organisation; including schools and academies, multi-academy trusts, further education, higher education and training providers

Relationship Management resources

How software breeds confidence in cybersecurity resize (1).jpg

How software breeds confidence in cybersecurity

Cyberattacks are on the rise, and law firms are extremely vulnerable to this threat. In fact, the legal industry has become a favourite target for hackers, leading to concerns over business interruption, confidentiality breaches, reputational damage, and even financial loss.

Managing risks to grow your firm

Managing risks to grow your firm

From inaccuracies on forms and misplacing documents to cybercrime, firms are tasked with understanding and mitigating numerous risks to not only safeguard their current operations but also encourage growth. It is the fine balance of being prepared for the unexpected, while still daring to take strategic leaps, that defines the longevity and the reputation of any law firm.

Reducing time-to-serve throughout a client matter

Reducing time-to-serve throughout a client matter

Managing client matters efficiently is key to firm reputation and loyal clients. Yet, client servicing often remains burdened with unnecessary delays. For law firms, reducing time-to-serve is not just about speeding up processes, but also about enhancing the client experience, minimising costs, and maintaining a competitive edge.

Why law firms should practice performance enablement

Why law firms should practice performance enablement

Performance enablement emerges as a critical strategy for fostering growth and enhancing both employee and organisational success. By prioritising performance enablement, firms signal their commitment to not only individual growth but also to creating a workplace where high-calibre professionals thrive.

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Support Centre

With a 300-strong dedicated support team, you can get in touch with us via phone, email or through our 24x7 online customer portals. We’re here to help.

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Find out more about our solutions and how we have helped our customers reimagine their business by searching our resources.

Success Stories

Success Stories

See how we enable our customers to positively impact millions of people.