Relationship Management that improves customer service without draining the budget

At Advanced, we offer our customers relationship management solutions that improve customer service without draining the budget.

We work with you to forge a stronger connection and a deeper relationship with your customers through Microsoft Dynamics CRM, social housing management, fundraising, membership and patient management solutions.

The more you know about your customers, the better able you are to serve them. We empower organisations to create new or improved customer service processes quickly and easily for millions of prospects, customers, donors and patients. By building an unprecedented degree of intelligent automation into customer service processes, our partnership approach increases efficiency, consistency and compliance with your business objectives.

Man sat at desk with coffee in hand, using laptop to view stats that our Relationship Management software has improved through improving customer services

Explore our Relationship Management solutions

Advanced Icon Solution  Microsoft Dynamics CRM

Microsoft Dynamics 365

Microsoft Dynamics CRM is a data-driven solution which helps transform your business through digitisation to meet your customers’ needs and build relationships.

Advanced Icon Solution Coroners

Care Management

With over 20 years' experience in the sector, we are the leading supplier of care management solutions. Our solutions allow essential information to be sent between your office, community workers and commissioners in real-time.

Advanced Icon Solution Ticketing Venue Management

Ticketing

Our solutions help you unlock the value of your customer data, streamline administrative processes and get closer to your supporters.

Advanced Icon Sector Education Training Providers

Education

Software solutions for all types of educational organisation; including schools and academies, multi-academy trusts, further education, higher education and training providers

Relationship Management resources

V1 Document Management Overview

Document Management Overview

Our Document Management end-to-end solution, including Invoice Automation, delivers intelligent solutions that automate your processes.

Document management release 4.6

Document Management 4.6 Factsheet

To support our customers’ journey to the Cloud, Document Management 4.6 enables organisations to perform document scanning and data extraction via OCR in Cloud-hosted deployments.

Increasing charitable giving

We’ve partnered with Howard Lake, publisher of UK Fundraising, on this close look into the fundraising landscape and the opportunity for it to develop.

A picture of a balance scale with a man working on a laptop in the background

News & Opinions

PRESS // 20-12-2016

England and Wales Cricket Board partners with Advanced

by Mark Dewell, Managing Director - Public, Private & Third Sector

England and Wales Cricket Board partners with Advanced

Advanced's Picks

Advanced acquires Tikit from BT Group plc

Fifth acquisition in twelve months, and first sizable deal since BC investment in August 2019 Demonstrates Advanced’s focus on growing professional se...

by Gordon Wilson, Chief Executive Officer, Advanced

MERGER AND ACQUISITION // 25-03-2020
Advanced acquires Tikit from BT Group plc

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Support center

Support Centre

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Resource center

Resources

Find out more about our solutions & how we have helped our customers reimagine their business by searching our resources.

Success Stories

Success Stories

See how we enable our customers to positively impact millions of people.