Relationship Management that improves customer service without draining the budget

At Advanced, we offer our customers relationship management solutions that improve customer service without draining the budget.

We work with you to forge a stronger connection and a deeper relationship with your customers through Microsoft Dynamics CRM, social housing management, fundraising, membership and patient management solutions.

The more you know about your customers, the better able you are to serve them. We empower organisations to create new or improved customer service processes quickly and easily for millions of prospects, customers, donors and patients. By building an unprecedented degree of intelligent automation into customer service processes, our partnership approach increases efficiency, consistency and compliance with your business objectives.

Man sat at desk with coffee in hand, using laptop to view stats that our Relationship Management software has improved through improving customer services

Explore our Relationship Management solutions

Advanced Icon Solution  Microsoft Dynamics CRM

Microsoft Dynamics 365

Microsoft Dynamics CRM is a data-driven solution which helps transform your business through digitisation to meet your customers’ needs and build relationships.

Advanced Icon Solution Ticketing Venue Management


Our solutions help you unlock the value of your customer data, streamline administrative processes and get closer to your supporters.

Advanced Icon Sector Education Training Providers


Software solutions for all types of educational organisation; including schools and academies, multi-academy trusts, further education, higher education and training providers

Relationship Management resources

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Case Study

1610 leisure trust shapes up with Advanced's HR and payroll software

1610 has grown to become one of the largest providers of leisure facilities in Somerset, Dorset and North Devon. To keep pace, the Trust needed a modern HR and payroll system that could replace paper-based processes and provide accurate, up-to-date information in a single location.

Fact Sheet

IT Strategy Consulting

Specialising in working with medium sized companies our aim is simple: to discover the strategic direction for your IT and putting the tools in place to ensure technology adds value to your business.

News & Opinions

PRESS // 20-12-2016

England and Wales Cricket Board partners with Advanced

by Mark Dewell, Managing Director - Public, Private & Third Sector

England and Wales Cricket Board partners with Advanced

Advanced's Picks

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Support Centre

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Resource center


Find out more about our solutions and how we have helped our customers reimagine their business by searching our resources.

Success Stories

Success Stories

See how we enable our customers to positively impact millions of people.