GP Practices

Delivering effective and safe care is a GP’s number one priority.  They want to be able to deliver care to those who need it without the burden of long waiting lists, unnecessary appointments and admin time. But, with population levels increasing and resources decreasing, this is extremely difficult. GPs are expected to provide a top level of care and for more patients, which means GPs need to keep waiting times down to continue to provide care to everyone in the local area.

Market Challenges

Many GPs spend time using outdated processes that do not provide the efficiency they need. This reduces the time they can spend treating patients and providing the best care to their service users, impacting their ability to hit performance based targets and maintain a good CQC (Care Quality Commission) rating.

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Slow processes and long delays

GPs want to reduce appointment waiting times, while maintaining high levels of service. However, GPs tend to spend more time dealing with outdated processes, meaning there is less time to do what they do best.

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Poor visibility

Paper processes and legacy systems mean GPs don’t always have the most up-to-date information available to them, impacting the ability to deliver the most appropriate levels of care.

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Lack of auditability

Some of the current processes that GPs have in place make it increasingly difficult to track and monitor all aspects of a service.   

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Increasing performance targets

Performance of the NHS is now monitored more than ever. Targets are scrutinised – and failure to deliver can result in a loss of funding. Services need to perform, but with less funding support available, this is increasingly challenging.

STORING OVER 1 BILLION
CLINICAL DOCUMENTS

20 YEARS OF EXPERIENCE 
HELPING GPS

HELPING 40 MILLION
PATIENTS

“Saving time and increasing efficiency with delegation of clinical admin work from GPs and nursing teams to clinical admins and reception staff. Clinical governance systems have improved, summarising and coding of medical records turnaround has reduced from six weeks to one week and our clinical correspondence is now actioned twice daily.”

Tracey Dell, Practice Manager

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"We have used Odyssey for three years to drive better patient care in out-of-hours services for GP practices, and felt reassured to extend our use of the system to underpin our Healthline service. Odyssey ensures we deliver safe, effective clinical advice and connect patients with the most appropriate care."

Andrew Slater, CEO

“Saving time and increasing efficiency with delegation of clinical admin work from GPs and nursing team to clinical admin and to reception staff. Clinical governance systems have improved, summarising and coding of medical records turnaround has reduced from 6 weeks to 1 week and our clinical correspondence is now actioned twice daily.”

Tracy Dell, Practice Manager

Read the casestudy

Additional insights to help you transform

RESOURCES

  • The changing dynamic of primary care

    An outlook from Ric Thompson as to how primary care has changed – and is changing – in line with the NHS 10 Year Plan.

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    an image associated with The changing dynamic of primary care Blog
  • NICE Accreditation

    The National Institute for Health and Care Excellence (NICE) has recognised Advanced for demonstrating high standards in producing healthcare guidance.

    Read blog
    an image associated with NICE Accreditation Blog
  • West Midlands trial virtual health assistant app

    NHS services across the West Midlands have announced the results of a trial of a ‘virtual health assistant’ that empowers patients.

    Read blog
    an image associated with West Midlands trial virtual health assistant app Blog

News & Opinions

The Changing Dynamic of Primary Care

“As medicine advances, health needs change and society develops, so the NHS has to continually move forward so that in 10 years’ time we have a service fit for the future.”

Doctor Care Anywhere
News and Blog care app 23

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