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Accessibility statement for oneadvanced.com

This accessibility statement applies to the oneadvanced.com website.

How accessible is this website?
We want as many people as possible to be able to use this website. For example, that means you should be able to:
  • Change colours, contrast levels and fonts
  • Zoom in up to 200% without the text spilling off the screen
  • Navigate most of the website using just a keyboard
  • Navigate most of the website using speech recognition software
  • Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We've also made the website text as simple as possible to understand.

 

How we tested our website
We tested our website using a combination of automated tools and manual checks. We used Unlighthouse to audit the entire website and our Digital Inclusion Team manually tested key parts of the website.

 

What we're working on
We know some parts of our website aren't fully accessible, including:
  • Some images missing alternative text
  • Incorrect table structure
  • Missing autocomplete attributes in form fields
  • Colour contrast issues on some pages
We're working to fix these issues and plan to have them resolved by 01/03/2026.

 

Reporting accessibility issues
If you find any problems not listed on this page or think we're not meeting accessibility requirements, contact us by emailing accessibility@oneadvanced.com. We'll respond within 2 working days and aim to resolve the issue within 20 working days.

 

Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

 

Technical information about this website's accessibility
We're committed to making our website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 and the Equality Act 2010.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances listed above.

 

What we're doing to improve accessibility
We're working to improve the accessibility of our website and plan to:
  • Fix the issues listed above
  • Make our PDFs and Word documents more accessible
  • Add audio descriptions to our videos
We'll continue to monitor and improve the accessibility of our website.

 

Contacting us
You can contact us by emailing accessibility@oneadvanced.com to report any accessibility issues or provide feedback on our website.
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