Andrew Farran

Lead Service Architect

With over 25 years’ experience in IT Managed Services, Andrew plays a key role in shaping how OneAdvanced designs, transitions, and delivers services that drive meaningful outcomes to our customers.

Specialising in ITIL-aligned Service Management, SIAM, and Service Design, he works collaboratively with our customers and technical teams to translate complex requirements into clear, effective, value-driven services.

Andrew is passionate about designing service models that enhance customer experience, optimise performance, and deliver measurable business value.