IQ Health for Urgent Care

Clinicians across primary and urgent care spend too much time on documentation and not enough with patients. Scribe is our new AI-powered clinical documentation tool, working across IQ Health to capture consultation notes accurately at the point of care — registered as a Class I medical device under UK Medical Device Regulations. 

• Reduce documentation burden in Patchs for primary care — notes captured accurately during online consultations 

• Support urgent and unscheduled care clinicians in Adastra — less admin in high-pressure, fast-paced settings 

• Eliminate copy-paste risk between AI-generated notes and the clinical record 

• Meet NHS procurement and regulatory requirements with Class I medical device assurance 

More time with patients. Less time on paperwork.  
Want to find out more? Speak to our team today 

Emergency departments and urgent treatment centres face demand that consistently exceeds capacity. A new patient self-triage experience for EDs and UTCs — built on the same clinically governed content used by clinicians — gives patients a structured way to describe their symptoms and be directed to the most appropriate setting. 

• Support lower-acuity pathways to patients, to allow supported self-care or attendance of a UTC without the need to enter the ED system. 

• Ensure consistency between patient-initiated triage and clinical assessment via shared clinical governance 

• Reduce avoidable ED admissions and focus clinical triage time on higher-acuity cases 

• Allow patients to book themselves into pre-booked appointments via Patient Self Check-in 

"The pressure on emergency departments is not going to ease on its own. Patient self-triage, built on clinically-governed and proven Clinical Decision Support content, gives departments a meaningful tool to smooth front-end demand — not by turning patients away, but by directing them to the right care at the right time." — Paul Wright, Medical Director, OneAdvanced 

Curious to see it for yourself? Book a demo today. 

Urgent and unscheduled care providers rely on Adastra, our Clinical Patient Management solution, to manage some of the most time-critical decisions in the NHS. This release invests in the core platform to meet the latest national standards — protecting providers from non-compliance risk and giving clinicians faster access to the information they need. 

• Upgrade to the latest Booking and Referral Standard — protecting providers from non-compliance risk 

• Connect to the National Care Records Service — giving clinicians up-to-date patient information at the point of care 

• Implement the latest Pathways content — ensuring triage and dispositions reflect current clinical safety guidance 

Safe urgent care requires standards that keep pace with the NHS. We make sure Adastra does. 

Want to find out more? Speak to our team today. 

IQ's updated Governance & Risk capabilities let NHS organisations configure risk heat maps to their own frameworks, manage complex multi-directorate, operational registers, and maintain consistent, audit-ready data — with automatic reference numbering and duplication safeguards built in. 

Want to find out more? Speak to our team.